Shenille Prince
Brooklyn
Summary
Motivated and detail-oriented entry- level professional with a Criminal Justice and Sociology background from John Jay College of Criminal Justice, experience in healthcare, operations, and customer- facing environments. Over three years of experience as a Direct Support Professional supporting adults and seniors with intellectual and developmental disabilities. Strong skills in task management under pressure, professional communication, cross- functional collaboration. Seeking an entry- level role in a corporate or nonprofit organization with opportunities for growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
The Guild For Exceptional Children Inc. Gec
Brooklyn, NY
03.2022 - Current
- Provide direct care and daily living support to adults and seniors ages (47-80) with intellectual and developmental disabilities.
- Accompany individuals to medical appointments and collaborate with nurses, speech therapist, and interdisciplinary teams.
- Follow care plans, medication protocols, and behavioral support strategies.
- Communicate effectively with verbal and non-verbal individuals, including learning and using basic sign language.
- Maintain CPR certification and participate in ongoing professional training related to behavior management and medication support.
Picker/Package Handler
Amazon Fulfillment Center
Staten Island, NY
02.2021 - 11.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked in fast- paced warehouse environment as bother a packer and a picker.
- Packed customers orders displayed on digital screen, ensuring correct item selection, quality control, and accurate labeling.
- Met productivity goals by efficiently packing and processing orders in a timely manner.
- Completed 100+ packing and picking tasks daily while maintaining accuracy and quality standards.
Whole Foods Market
Amazon Prime Shopper
Brooklyn, NY
10.2020 - 01.2021
- Worked effectively in fast-paced environments.
- Utilizing company issued mobile devices to locate items and verify order accuracy.
- Fulfilled online customer orders by accurately selecting, reviewing, and packing grocery items.
- Paid attention to detail while completing assignments.
- Independently managed a daily workload of approximately 20 customers orders per shift.
Fox Beauty, Beauty Supply Store
Cashier/Floor Associate
Brooklyn, NY
06.2019 - 08.2020
- Managed cash register operations, including counting cash drawers before opening and closing shifts.
- Assisted customers on the sales floor by locating products and recommending alternatives, including directing customers to nearby locations when items were unavailable.
- Maintained and replenished inventory by reviewing stock, organizing shelves, and restocking merchandise across a large, multi-aisle store.
- Supported cashier operations during peak hours to ensure efficient customer flow.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York (City), NY05-2026
Skills
- Client & Patient Centered Care
- Task Prioritization & Time Management
- Attention to Detail & Quality Control
- Team Collaboration & Cross Functional Support
- Operations & Administrative Support
- Google Workplace ( Docs, Sheets)
- Microsoft Excel, Powerpoint
- Documentation & Reporting
Certification
CPR Certification
Timeline
Direct Support Professional
The Guild For Exceptional Children Inc. Gec
03.2022 - Current
Picker/Package Handler
Amazon Fulfillment Center
02.2021 - 11.2021
Whole Foods Market
Amazon Prime Shopper
10.2020 - 01.2021
Fox Beauty, Beauty Supply Store
Cashier/Floor Associate
06.2019 - 08.2020
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice