Shenique Coleman
Lake Jackson,TX
Summary
Senior Operations & Logistics Manager with 12+ years of experience leading dispatch, freight brokerage, and large-scale logistics operations. Proven track record of reducing costs, improving delivery efficiency, and managing teams of 100+ drivers across multiple locations. Skilled in strategic planning, vendor negotiations, and implementing process improvements that drive revenue growth and operational excellence.
Overview
21
21
years of professional experience
3
3
Certifications
Work History
Dispatch Supervisor
KAG Specialty Products
Freeport, TX
08.2024 - Current
- Managed daily delivery schedules for 25+ drivers, achieving 98% on-time delivery rate.
- Coordinated orders from suppliers and renewable fuel distributors, increasing scheduling efficiency by 15%.
- Improved customer satisfaction scores by 20% through proactive communication and issue resolution.
- Created and optimized dispatch loads, reducing scheduling errors by 30%.
Freight Broker/Supply in Chain Manager
DRT Transportation
Houston, TX
08.2023 - 08.2024
- Designed supply chain strategy that reduced delivery delays by 18%.
- Analyzed shipping data to eliminate bottlenecks, cutting transit times by 12%.
- Negotiated vendor contracts, saving the company $250K annually.
- Trained and mentored a team of 10 employees, improving productivity by 25%.
- Implemented safety guidelines across operations, reducing workplace incidents by 40%.
Logistics Operation Manager
NFI Logistics
Newark, NJ
07.2016 - 08.2023
- Oversaw operations generating $4M annual revenue across multiple locations.
- Directed a team of 4 managers, 6 supervisors, and 100+ drivers, achieving 95% fleet utilization.
- Negotiated transportation contracts, reducing shipping costs by 15%.
- Streamlined routing and loading processes, cutting delivery times by 20%.
- Introduced continuous improvement initiatives, boosting operational efficiency by 30%.
Senior Dispatcher Manager
J&S Anand Inc
Basking Ridge, NJ
10.2004 - 07.2016
- Coordinated dispatching for 100 drivers daily, maintaining a 97% on-time delivery rate.
- Managed logistics budgets of $10M+, consistently achieving cost-effective operations.
- Negotiated transportation contracts, reducing costs by 12% annually.
- Developed a record-keeping system that improved compliance accuracy by 25%.
Education
Bachelor of Science - Supply in Chain Transportation Management
Colorado Technical University
Colorado Springs, CO05.2004
Skills
- Supply chain management
- LTL and flatbed logistics
- Regulatory compliance
- Effective communication
- Port operations and drayage
- SAP proficiency
- Freight management experience
- Leadership skills
- Excel expertise
- Microsoft TMW knowledge
- Outlook proficiency
- Safety guidelines
- Team leadership
- Time management
- Problem solving
- Staff training
- Customer satisfaction
- Fleet management
- Route optimization
- Delivery scheduling
- Dispatcher monitoring
Certification
TWIC CARD exp 2027
Accomplishments
Reduced logistics costs by 100% through vendor renegotiation and route optimization.
Timeline
Dispatch Supervisor
KAG Specialty Products
08.2024 - Current
Freight Broker/Supply in Chain Manager
DRT Transportation
08.2023 - 08.2024
Logistics Operation Manager
NFI Logistics
07.2016 - 08.2023
Senior Dispatcher Manager
J&S Anand Inc
10.2004 - 07.2016
Bachelor of Science - Supply in Chain Transportation Management
Colorado Technical University