Shenita Gregg
Phoenix,AZ
Summary
Dynamic and dedicated professional with experience at American Focus Care, skilled in customer service and critical thinking. Proven ability to develop personalized care plans and enhance client satisfaction. Adept at managing inventory and resolving customer issues, ensuring operational efficiency and a positive brand image. Committed to delivering exceptional support and care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
In-Home Care Provider
American Focus Care
Phoenix, AZ
05.2025 - Current
- Administered medications according to prescribed schedules, ensuring compliance with healthcare guidelines.
- Developed personalized care plans based on individual needs and preferences, promoting client well-being.
- Collaborated with 8 families and healthcare professionals to provide comprehensive support and updates.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
Bus Driver
Fowler School District
Phoenix, AZ
01.2020 - 03.2023
- Ensured safe and timely transport of 1-20 students to various school locations.
- Conducted regular vehicle inspections and performed minor maintenance as needed.
- Adhered to established routes while adapting to changing traffic conditions efficiently.
- Communicated effectively with parents, staff, and students regarding schedules and safety protocols.
Cashier Team Lead
Circle K Corp
Phoenix, AZ
01.2008 - 08.2012
- Facilitated smooth transaction processes while maintaining accuracy and efficiency.
- Worked extra 1-2 shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted in inventory management by monitoring stock levels and replenishing supplies.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
High School Diploma -
Weston Ranch High School
Manteca, CA06.2007
Skills
- Customer Service Experience 5-10 years
- Data entry 1-5 years
- 35-40 WPM
- Communications Skills 1-3 years
- Certificates 3-10, 1-4 years
Accomplishments
- Supervised team of 4 staff members.
Certification
- Certified HIPPA, UEI COLLEGE
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
In-Home Care Provider
American Focus Care
05.2025 - Current
Bus Driver
Fowler School District
01.2020 - 03.2023
Cashier Team Lead
Circle K Corp
01.2008 - 08.2012
High School Diploma -
Weston Ranch High School