Supported Medicare Part D members & providers via the management of complex prior authorization cases
Clinical Pharmacy Advisor, Part D Formulary Services
Cigna Healthcare
11.2012 - 09.2024
Identified & analyzed CMS-related compliance issues affecting Part D beneficiaries leading to improved Part D processes
Executed all Part D formulary requirements according to Centers for Medicare and Medicaid (CMS) guidelines and standards
Ensured timely, accurate and successful monthly and annual formulary submissions to CMS – 100% success rate
Actively participated in creating and testing pre-1/1 mock scenarios and reviewing post-1/1 go-live claims leading to the lowest # of go-live issues in Jan
2024
Maintained, reviewed and submitted all formulary-related policies and procedures per CMS guidelines
Actively served as a clinical resource and presented formulary-related information during annual class review and other clinical subcommittee meetings
Built positive interdisciplinary relationships by providing relevant clinical information, current formulary data and excellent customer service
Lead pharmacy preparer of departmental NCQA audit
Precepted and mentored both students and residents in the area of formulary management and managed care
Served as local AMCP Diplomat for both Texas Southern University and University of Houston Colleges of Pharmacy
Relief Pharmacist / Asst. Pharmacy Manager
Wal-mart Pharmacy
11.2007 - 07.2022
Helped to improve the medication-use process through proper dispensing and counseling of medications
Managed pharmacy licensing procedures, policy implementation, drug inventory, and pharmacy wellness events
Assisted in increasing prescription volume, OTC sales and immunization rates
Regional training of software updates and new hire RPhs & technicians
Clinical Pharmacy Manager – Health Plan Pharmacy Services; Managed Care Residency Coordinator
Kelsey-Seybold Clinic/KelseyCare Advantage
03.2008 - 08.2012
Developed, implemented and managed various clinical programs for KelseyCare Advantage and Kelsey-Seybold Clinic (i.e
The Medication Therapy Management (MTM) Program and the RxAdherence Program) that led to improved clinical outcomes, 100% CMS-related MTM compliance and 92% adherence rates for KelseyCare Advantage members
Development and oversight of the Kelsey-Seybold Clinic Managed Care PGY1 Residency Program; successfully graduated 5 residents and led 1 reaccreditation cycle
Completed monthly Fraud, Waste and Abuse (FWA), Worker’s Compensation and End-Stage Renal Disease audits resulting in a decrease of reported FWA cases
Developed, evaluated, reported and otherwise participated in continuous Quality Improvement, Drug Utilization Evaluation, Adverse Drug Reaction reporting, Medication Use, and other projects as assigned
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills.
Trusted advisor that goes the extra mile to help individuals succeed. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.
Education
Pharm.D. - Pharmacy
Xavier University of Louisiana
New Orleans, LA
08.2000 - 06.2006
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
Junior League of Houston
Alpha Kappa Alpha Sorority, Inc.
Academy of Managed Care Pharmacy (AMCP)
Timeline
Clinical Pharmacy Advisor, GSO Services
CVS/Caremark
10.2024 - Current
Clinical Pharmacy Advisor, Part D Formulary Services
Cigna Healthcare
11.2012 - 09.2024
Clinical Pharmacy Manager – Health Plan Pharmacy Services; Managed Care Residency Coordinator