Shenley Reese
Knightdale,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Door Dasher
DoorDash
Raleigh
07.2020 - Current
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
- Assisting with loading and unloading items from vehicles.
Bikini Barista
CupOJane
Raleigh, NC
02.2023 - 07.2024
- A Barista warmly welcomes customers into their establishment
- They create and serve hot or cold beverages, often tailored to customers' preferences
- They also clean and sanitize their work areas, seating areas, and equipment/tools.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
Barista/Cashier
Starbucks
Raleigh
08.2020 - 11.2022
- A Barista, or Coffee Bar Attendant, is responsible for preparing and serving coffee and other beverages to customers in a coffee house or cafe
- Their duties include working with other Baristas to help take orders, preparing beverages and providing timely service to customers.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Server/Waiter
Applebee's
Wake Forest
01.2018 - 03.2020
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
Education
High school or equivalent in Health Science -
South Granville High School
Creedmoor, NC06.2016
Skills
- Safe Food Handling
- Hardworking and Responsible
- Late Shift Availability
- Professional Appearance
- CPR & AED Certified
Certification
- Customer Service, 08/01/16, Present
- First Aid Certification, Present
- ServSafe, Present
- CPR/AED, 12/01/22, Present
- Food Handler Certification
Assessments
- Sales skills, Proficient, 08/01/22
- Food service: Customer situations, Proficient, 06/01/23
- Bartending, Proficient, 03/01/23
- Work style: Reliability, Proficient, 05/01/22
- Management & leadership skills: Impact & influence, Proficient, 02/01/22
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Bikini Barista
CupOJane
02.2023 - 07.2024
Barista/Cashier
Starbucks
08.2020 - 11.2022
Door Dasher
DoorDash
07.2020 - Current
Server/Waiter
Applebee's
01.2018 - 03.2020
High school or equivalent in Health Science -
South Granville High School