Experienced with laboratory procedures and support functions critical to research and development. Utilizes technical skills to maintain and troubleshoot lab equipment, ensuring uninterrupted workflow. Knowledge of safety protocols and documentation standards, contributing to efficient and compliant laboratory operations.
Work History
Lab Support Specialist II
7 Years
Wellstar Kennestone Hospital | 10.2019 - Current
Performed HIS/LIS data entry, troubleshot issues, and provided laboratory technical support.
Delivered exceptional customer service in General Lab Department, addressing client needs.
Lab Assistant to the microbiology department micro specimen plating, and staining slides.
Assisted microbiology department with specimen plating and slide staining, supporting accurate analysis.
Pathology/Histology Lab Technical Assistant
4 Years 9 Months
Children’s Healthcare of Atlanta Scottish Rite | 09.2019 - 06.2024
Maintained diagnostic viability of specimens and ensured accurate labeling of materials to support reliable pathology analysis.
Initiates daily grossing log (To include patient name, accession#, and slide protocol notes)
Prepares specimen cassettes for each specimen.
Prepares and organizes slides for distribution to the Pathologist.
Maintains diagnostic viability of all specimens received, and ensures correct labeling of all Materials.
Troubleshot issues under supervision and addressed endoscopy center and physician requests regarding pathology.
Ensured systematic filing and accurate inventory of patient slides and blocks to maintain order.
Managed inventory of lab supplies, tracking usage and reordering as necessary.
Maintaining lab equipment through upkeep, quality control checks, and logs.
Participated in continuing education and in-service training to enhance technical skills and knowledge in pathology.
Maintains established department policies, procedures, and objectives, including the areas of quality assurance, safety, environmental and infection control.
Lab Assistant Core Lab/ Sendout Department
2 Years 3 Months
Children’s Healthcare of Atlanta Scottish Rite | 06.2017 - 09.2019
Scheduled and registered outpatients for laboratory services.
Assisted core lab chemistry area by sorting and accessioning specimens.
Processed and packed outpatient samples for transportation to LabCorp and Quest Diagnostics.
Lab Assistant Core Lab
2 Years 1 Month
Emory Healthcare | 09.2016 - 10.2018
Reviewed manifests and patient samples to ensure accurate processing.
Reconciled outstanding test orders to facilitate timely resolution of pending reports.
Supported laboratory functions to ensure accurate sample handling and timely results. to core lab and referral lab area reviewing and processing samples.
Forensic Technician II
6 Years 1 Month
Quest Diagnostics | 05.2011 - 06.2017
Processed urine samples for pre-employment and workers' comp cases, ensuring compliance with testing protocols.
Managed client communications regarding department processing and shipment issues, facilitating timely resolutions.
Streamlined the review of pending reports for the department to enhance workflow efficiency.
QA assistant
1 Month
The Coca-Cola Company | 03.2016 - 04.2016
Assists QA lead inspection/audit procedures and monthly inventories.
Monitored product quality checks to verify compliance with GMP, HACCP, and Coca-Cola specifications.
Documented inspection results and maintained accurate QA records for audits and traceability.
Supported root cause investigations by collecting samples and reporting nonconformance findings.
Senior Referral Testing Specialist
9 Years 4 Months
Quest Diagnostics | 01.2002 - 05.2011
Resolved QA issues by rerouting stability samples to the correct referral lab area for testing.
Performed high-complexity diagnostic testing with strict adherence to quality control and laboratory protocols.
Verified specimen integrity, accessioned samples, and routed materials to appropriate testing sections.
Documented results in laboratory information systems with accuracy and regulatory compliance.
Specimen Technician II
1 Year 1 Month
Quest Diagnostics | 12.2000 - 01.2002
Accessioning and processing of laboratory samples ensured effective workflow in core lab.
Received and accessioned patient specimens, verifying identifiers and documentation for laboratory processing.
Centrifuged, aliquoted, and prepared samples using established specimen handling procedures.
Inspected specimens for integrity, rejecting compromised samples according to quality standards.
Education
High School Diploma
Paul R. Wharton Senior High School | Tampa, FL | 01.2000
Member Support Specialist II (MSS II) / Lab Services Specialist II (LSS II) at One Medical (Amazon Health Services)Member Support Specialist II (MSS II) / Lab Services Specialist II (LSS II) at One Medical (Amazon Health Services)