Shenneng Gu
Columbus,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Head of Outreach & PR
Soochow Foreign Language School
06.2021 - 06.2024
- Outreach role in campus activities, responsible for communicating and collaborating with other schools and community organisations, organising and coordinating cross-campus events
- Increase participation in events and visibility of the association through effective communication strategies and public relations activities.
Travel agency office assistant and leader
Suzhou Cyts
07.2019 - 06.2024
- Served in a key role in my own travel agency, participating in strategic marketing planning and execution, successfully helping the company attract and maintain a customer base
- Provide tour leader services for domestic travellers abroad, demonstrating strong communication and customer relationship management skills to ensure customer satisfaction and promote our services.
Sales
Shanghai MeiYi Flight Ticketing
06.2022 - 05.2024
- Responsible for ticket sales and customer service, communicating with customers over the phone and online platforms to provide detailed ticket information and ticket purchase support.
Education
High School Diploma -
Soochow Foreign Language School
Suzhou, China06-2034
Associate of Science - Mathematics
Ohio State University
Columbus, OHSkills
- Strategic marketing planning and execution
- Strong communication and customer relationship management skills
- Tour leader services for domestic travelers abroad
- Organizing and coordinating cross-campus events
- Effective communication strategies and public relations activities
- Ticket sales and customer service
- Detailed ticket information and ticket purchase support
Timeline
Sales
Shanghai MeiYi Flight Ticketing
06.2022 - 05.2024
Head of Outreach & PR
Soochow Foreign Language School
06.2021 - 06.2024
Travel agency office assistant and leader
Suzhou Cyts
07.2019 - 06.2024
High School Diploma -
Soochow Foreign Language School
Associate of Science - Mathematics
Ohio State University
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