Shennie Macaraeg
San Francisco,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
After-School Teacher
Sunshine USA
San Jose, CA
08.2021 - 08.2023
- Maintained safe, clean, and organized classroom environment.
- Instructed students individually and in groups, utilizing various teaching methods.
- Involved parents in student education by cultivating strong relationships.
- Taught students subject-specific material, learning strategies and social skills.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Differentiated instruction according to student skill level.
- Helped students build learning and study skills to achieve educational goals.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
Customer Service Associate
Tastea
San Jose, CA
03.2020 - 08.2020
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Consulted with customers regarding needs and addressed concerns.
Sales Associate
Skechers Shoe Store
Milpitas, CA
07.2019 - 12.2019
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Education
Bachelor of Science - Nursing
University of San Francisco
San Francisco, CA12-2025
Skills
- Classroom Management
- Activity Planning
- Safety Management
- Problem-solving abilities
- Team building
- Friendly and outgoing
- Speedy and efficient
- Sorting and Categorizing
- Customer Service
- Time Management
Timeline
After-School Teacher
Sunshine USA
08.2021 - 08.2023
Customer Service Associate
Tastea
03.2020 - 08.2020
Sales Associate
Skechers Shoe Store
07.2019 - 12.2019
Bachelor of Science - Nursing
University of San Francisco
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