Summary
Overview
Work History
Education
Skills
Awards & Honors
Timeline
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Shenoa Rodriguez

Shenoa Rodriguez

Miami,FL

Summary

Marketing student with experience in customer service, digital marketing, and community outreach. Skilled in social media strategy, sales, and client relations, with a proven track record of driving engagement and managing transactions efficiently. Bilingual in English and Spanish, adaptable and motivated to contribute to innovative marketing and business initiatives.

Overview

5
5
years of professional experience

Work History

Sales Associate

Mia's Shake
Miami, Florida
01.2025 - 04.2025
  • Assisted 50+ customers per shift with orders, payments, and product inquiries, ensuring high levels of satisfaction.
  • Processed $500+ in daily transactions accurately while maintaining speed and efficiency.
  • Increased student engagement by 10% through targeted campus promotions and tailored product recommendations.
  • Ensured smooth daily operations by balancing service quality with efficiency in a fast-paced environment.

Marketing Intern

Desahógate RD
01.2021 - 12.2022
  • Created and managed social media campaigns that boosted engagement by 15%, increasing audience interaction for a radio show.
  • Designed and scheduled content across multiple platforms, ensuring consistent posting and brand alignment.
  • Collaborated in team brainstorming sessions to develop and implement new marketing strategies, improving brand visibility.

Community Mentor

Red De Misericordia
07.2021 - 05.2022
  • Provided academic tutoring and mentorship to students, supporting both personal and academic development.
  • Led group activities that fostered teamwork, leadership, and communication skills.
  • Offered individualized guidance to motivate students, strengthen confidence, and encourage progress.

Freelance Sales & Marketing

Self-Employed | Online
07.2020 - 02.2022
  • Promoted and sold 100+ second-hand fashion items via social media, increasing visibility and engagement.
  • Handled 20+ weekly transactions with accuracy and professionalism.
  • Delivered prompt responses and built lasting customer relationships, driving repeat sales and referrals.

Education

BBA - Marketing

Florida International University
Miami, FL
12-2026

Skills

  • Customer Service & Client Relations
  • Social Media Marketing & Content Creation
  • Time Management & Organization
  • Team Collaboration & Communication
  • Sales & Transaction Management
  • Problem-Solving & Adaptability

Awards & Honors

  • Dean’s List (Spring 2025, Summer 2025) – Florida International University

Timeline

Sales Associate

Mia's Shake
01.2025 - 04.2025

Community Mentor

Red De Misericordia
07.2021 - 05.2022

Marketing Intern

Desahógate RD
01.2021 - 12.2022

Freelance Sales & Marketing

Self-Employed | Online
07.2020 - 02.2022

BBA - Marketing

Florida International University