Michael Shepard
Houston,TX
Summary
Sr. Cloud Engineer - Azure Architect - Sr. Systems Engineer
Technology Innovation - Cloud Architecture - Automation Expert
Enhanced Security - Increased end user satisfaction - 4x Employee of the month
Overview
2
2
years of professional experience
Work History
Senior Systems Administrator
Crosscover Insurance
Cypress, TX
02.2023 - Current
- Single handedly planned and executed all stages of Tenet Divestiture Migration.
- Transformed their environment into 100% Passwordless using Fido2, SSO, Certificate Based Authentication, and conditional access policies.
- Automated all monthly Netsuite/Accounting, and Bordereaux Reports using Automation Accounts/Runbooks and PowerBI.
- Created Power App that automated entire new user onboarding process. Entra ID account creation, group membership/365 licensing, workstation procurement, and Autopilot configuration.
- Reduced licensing costs over $96,000/year by implementing Cost effective adjustments and partnering with SoftwareOne as our CSP
- Designed multi branch SD-WAN solution that included Azure VWAN, Fortinet NVA, and multiple Branch Fortigate Firewalls.
- Re-defined Azure SQL indexing Strategy and Eliminated downtime of 60 Hours.
- Performed regular audits of IT systems to identify areas for improvement and ensure compliance with industry standards such as ISO/IEC 270012013
Senior Systems Admin
Reliable IT
Houston, TX
11.2021 - 01.2023
- Architected & Implemented Azure Cloud Infrastructures within an MSP environment.
- Conducted current state assessment of Infrastructure framework to identify gaps and recommend solutions. Leveraged assessment results to enhance existing framework and designed strategic solution for owners and end users.
- Configured Fortinet Firewalls, ensuring establishment of IPsec tunnels and security policies.
Education
ITIL IV Certified
Microsoft Azure Administrator Associate (AZ-104)
Microsoft Azure Developer Associate (AZ-204)
Skills
- Project Management
- Technical writing / Documentation
- Purview (compliance) Policies
- Process improvement strategies
- Efforts and Resource Planning
- Devops Scrum and Agile Methodology
- Disaster Recovery Planning
- Datacenter Migrations
- On-Premise Microsoft Application migration to Azure Cloud
- Azure PaaS and IaaS Services
- Managing SQL Databases
- Automation using ARM Templates
- Network configuration (Virtual, Fortinet, Cisco Meraki)
Additional Information
- Music Production (can play anything with a string or keys)
- I’m an Audiophile and analog snob
- I’m using blade Irons when I golf and I’m most likely at a range during my free time.
Timeline
Senior Systems Administrator
Crosscover Insurance
02.2023 - Current
Senior Systems Admin
Reliable IT
11.2021 - 01.2023
ITIL IV Certified
Microsoft Azure Administrator Associate (AZ-104)
Microsoft Azure Developer Associate (AZ-204)
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