SHEPARD SMALLS

Company Overview: (Biddle Air National Guard Base)

Was to ensure safe operation of patrol vehicles,

Protect Personnel, Resources and Facilities.

• Provide excellent customer service
• Investigate and report incidents to protect company assets
• Evaluate credentials of personnel and provide temporary badges to visitors
• Monitor building access and identify all officials and employees before authorizing entrance
• Maintain safety by conducting foot/vehicle patrols, monitor vehicle traffic and identifying unauthorized persons or vehicles on premises.
• Checked personnel ID badges and issued temporary credentials to visitors.
• Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
• Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
• Responded quickly to incidents and assessed active situations for security concerns.
• Enhanced security by conducting thorough patrols to detect suspicious activity.
• Maintained confidentiality to protect sensitive information and prevent harmful release of information.

• Maintained order and safety while providing customer service and information to facility visitors
• Investigated reported incidents to protect company assets
• Evaluated credentials of personnel and provided temporary badges to visitors
• Identified suspicious activity to determine appropriate response

• Promoted transparency within board operations by actively engaging in open communication channels among all members.
• Provided guidance and leadership on strategic planning initiatives and organizational development.