Summary
Overview
Work History
Education
Skills
Areas Of Expertise
Certification
Timeline
Generic

SHERAE M. BRYAN

The Bronx,NY

Summary

Dynamic professional with a proven track record at Care for the Homeless, excelling in team leadership and crisis intervention. Adept at enhancing customer service and ensuring food allergy safety, I thrive in fast-paced environments, driving client satisfaction and operational efficiency. Committed to fostering positive relationships and maintaining high standards in dining and kitchen setup.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor/Cook

Care for the Homeless
Bronx, NY
11.2024 - Current
  • Company Overview: Homeless Shelter
  • Homeless Shelter

Seasonal Staff Member

NYC Parks & Recreation
Bronx, NY
08.2019 - Current

Cook

Butter Beans Inc.
Bronx, NY
01.2020 - 12.2023
  • Company Overview: School cafeteria
  • School cafeteria

Education

Associates of Professional Studies - Human Services

Metropolitan College of New York
New York, NY
01.2026

Skills

  • Customer Service
  • Communication
  • Sales Generation
  • Technology Utilization
  • Problem Solving
  • Team Leadership
  • Fast-Paced Environment Adaptability
  • Dining and Kitchen Setup
  • Chemical Cleaning
  • Inventory Control
  • Crisis intervention
  • Food allergy safety
  • Client relationship management
  • Conflict resolution
  • Data entry

Areas Of Expertise

  • Customer Service Experience, Responsively addressed customer inquiries and offered guidance on company policies and protocols., Demonstrated a track record of successful sales generation., Proficient in utilizing technology., Engaged with customers via phone and in-person to furnish details regarding products and services., Gather information about customer concerns and collaboratively identified solutions to enhance customer contentment., Extended a warm welcome to patrons upon their arrival at the establishment.
  • Call Center Certifications Service Skills, NYS Certified in Food Handlers, GMP and CPR, OSHA 10 Certified, Proficiently lead teams in supervisor's absence, Skilled problem solver, Upheld top-tier customer service in fast-paced environments, Proficient in dining and kitchen setup, chemical cleaning, and inventory control

Certification

  • Security License
  • CPR Certification
  • Covid 19 certification

Timeline

Supervisor/Cook

Care for the Homeless
11.2024 - Current

Cook

Butter Beans Inc.
01.2020 - 12.2023

Seasonal Staff Member

NYC Parks & Recreation
08.2019 - Current

Associates of Professional Studies - Human Services

Metropolitan College of New York
SHERAE M. BRYAN
Want your own profile? Create for free at Resume-Now.com