Kelsey Sherbert
Blountsville,AL
Summary
I am a professional, dependable and fast learner, eager to continue helping those in need. I am very knowledgeable and I am always looking for new learning opportunities. Pharmacology and emergency medicine are a big interest for me. I loved my time at the Blountsville Fire Dept, but I never had time to run calls because of a full time job and being a single mother at the time. I love helping others and excellent customer service means the world to me. Without our patients, we would not have these rewarding careers. I love taking continuing education courses to learn all that I possibly can. I have exclusive experience in the pharmacy and urgent care setting but I am always eager to learn in a different setting. I believe I would be a wonderful asset to the 911 telecommunications team!
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant II / X-ray/ Lab Tech
American Family Care
09.2023 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Assisted in the accurate diagnosis of medical conditions by ensuring high-quality imaging results through proper positioning and technique.
- Maintained a safe work environment by strictly adhering to radiation safety protocols and guidelines.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Medical Assistant
Main Street Family Urgent Care
01.2022 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Pharmacy Technician
Heritage Pharmacy
09.2018 - 04.2020
- Rx 30 system, taking and inputting prescriptions into the system, count/inventory drugs and OTC items, stock drugs and OTC items, McKesson ordering system, using pharmacy connect to send out will-call alerts, check out patients using Rx30 POS system, reconstituting to make oral suspensions (with scan machine and manually.)
Pharmacy Technician
Walmart
08.2017 - 03.2018
- FILLED AND INPUTTED PRESCRIPTIONS, WORKED IN DIRECT SUPERVISION OF PHARMACIST TO ENSURE SAFETY AND HIPAA PROTOCOLS WERE FOLLOWED, DISPENDED SUFFICIENT QUANTITY OF DRUG, ORDERED DRUGS THROUGH MCKESSON AND OUR WAREHOUSE, DID INVENTORY (STAYED OVERTIME TO HELP OUT), MADE/MIXED COMPOUND DRUGS, MIX LIQUID MEDICINES WITH FLAVORS, HELPED CUSTOMERS WITH OTC ITEMS, SOLVED INSURANCE ISSUES, CONTACTED PRESCRIBERS FOR REFILLS, ISSUES ETC, CONTACTED INSURANCE COMPANY FOR STATUS/ PATIENT COVERAGE/ DEDUCTIBLE INFO/PREFERRED MED COVERAGE, WORKED WITH PATIENT AND PROVIDER TO ENSURE BEST MEDICINE OPTION
Cashier/Cook
JACKS FAMILY RESTAURANT
05.2010 - 03.2016
- VERY FIRST JOB AS A TEENAGER
- COOKED VARIOUS FOODS, DID MEAL PREP, WASHED DISHES, CLEANED, OPERATED CASH REGISTER, ASSISTED CUSTOMERS, RAN DRIVE-THRU, MADE BISCUITS AND SANDWICHES
Home Health Aide
Visiting Angels
06.2012 - 02.2016
- Assisted patients in the comfort of their home with bathing, dressing, medications, illness management, physical therapy exercises
- I did vitals, lift/turn patients when needed, helped with scheduling health appointments, ran errands, administrated injections (insulin, B12, testosterone etc) and assisted with diabetes management
Education
General - Associate of Science
Snead State Community College
Boaz, ALEVOC -
Alabama Fire College
2019
ECP (emergency Care Provider) -
Alabama Fire College
2018
High school or equivalent - general
J.B Pennington
Blountsville, AL05.2012
Skills
- Medical Billing
- HIPAA
- Anatomy/med terminology knowledge
- General extensive medical knowledge
- Calm under pressure
- Insurance Verification
- Prior Authorization
- Compounding
- Customer Service
- Typing
- Inventory
- Medical Office Experience
- Medical Records
- Medical Terminology
- McKesson Ordering System
- Triage
- Excel/Office/Word
- Experience Administering Injections
Certification
- Pharmacy Technician, 09/01/17, 12/01/21, Alabama Board of Pharmacy
- ServSafe Manager, 08/01/20, 08/01/25, 90%
Additional Information
I ABSOLUTELY love taking care of people! Whether it be in a hospital, clinic, pharmacy, restaurant, office or business; I always go above and beyond for the client or patient. I firmly believe in 'treat others as you would want to be treated.' You never know what a person has endured so always be polite, respectful and do whatever it takes for them to be satisfied with your customer service. I would be a valuable asset to any company based on my medical knowledge (pharmacy, medical terminology, anatomy, diabetes educated etc), communication skills, positive customer service skills and that I genuinely care about everyone's experience.
Willingtorelocate
- Guntersville, AL
- Oneonta, AL
- Cullman, AL
Assessments
- Customer Focus & Orientation, Highly Proficient, 12/01/19
- Personality: Hard-Working, Highly Proficient, 04/01/19
- Written Communication, Highly Proficient, 01/01/20
- Verbal Communication, Highly Proficient, 01/01/20
- Teamwork: Interpersonal Skills, Highly Proficient, 08/01/20
- Customer Focus & Orientation, Highly Proficient, 08/01/20
Timeline
Medical Assistant II / X-ray/ Lab Tech
American Family Care
09.2023 - Current
Medical Assistant
Main Street Family Urgent Care
01.2022 - 09.2023
Pharmacy Technician
Heritage Pharmacy
09.2018 - 04.2020
Pharmacy Technician
Walmart
08.2017 - 03.2018
Home Health Aide
Visiting Angels
06.2012 - 02.2016
Cashier/Cook
JACKS FAMILY RESTAURANT
05.2010 - 03.2016
High school or equivalent - general
J.B Pennington
- Pharmacy Technician, 09/01/17, 12/01/21, Alabama Board of Pharmacy
- ServSafe Manager, 08/01/20, 08/01/25, 90%
General - Associate of Science
Snead State Community College
EVOC -
Alabama Fire College
ECP (emergency Care Provider) -
Alabama Fire College
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