Shereca Fairbairn

Worked effectively in fast-paced environments.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Worked flexible hours across night, weekend, and holiday shifts.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.

• Counted money in drawers at beginning and end of each shift.
• Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
• Trained new hires on company policies and best practices, fostering a positive team environment.
• Provided exceptional support to fellow team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Resolved customer complaints with professionalism and empathy, ensuring repeat business and loyalty.
• Exceeded performance metrics consistently, earning recognition for outstanding customer service skills.
• Processed customer orders and accurately handled payment transactions.
• Developed and managed relationships with customers to increase customer loyalty.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Worked with floor team and managers to meet wide range of customer needs.