Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sheree Reed

Milwaukee,WI
Sheree Reed

Summary

Motivated Waitress with experience serving customers in busy restaurant. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.

Overview

22
years of professional experience

Work History

International House Of Pancakes

Head Waiter
03.2002 - Current

Job overview

  • Provide excellent customer service to guests 5 days a week. Make guest feel comfortable and excited about coming to eat from the time they walked through the restaurant doors and as they are leaving out to come back again.
  • Trained multiple employees.
  • Inform customers of daily specials.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Provide guests with information about local areas, including giving directions.
  • Remove dishes and glasses from tables or counters, and take them to the kitchen for cleaning. Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Take orders from patrons for food or beverages. Write patrons' food orders on order slips, memorize orders, enter orders into computers for transmittal to kitchen staff.
  • Assist host or hostess by answering phones to take reservations or to-go orders and by greeting, seating, and thanking guests.
  • Most importantly, I resolve issues professionally to make guests eager to return.

Hoffman York

Advertising Specialist
03.2008 - 11.2011

Job overview

  • Develop graphics and layouts for product illustrations, company logos, and Web sites.
  • Confer with clients to discuss and determine layout design.
  • Create designs, concepts, and sample layouts, based on knowledge of layout principles and esthetic design concepts.
  • Determine size and arrangement of illustrative material and copy, and select style and size of type.
  • Create designs, concepts, and sample layouts, based on knowledge of layout principles and esthetic design concepts.
  • Develop graphics and layouts for product illustrations, company logos, and Web sites.
  • Draw and print charts, graphs, illustrations, and other artwork, using computer.
  • Key information into computer equipment to create layouts for client or supervisor.
  • Review final layouts and suggest improvements as needed.
  • Study illustrations and photographs to plan presentation of materials, products, or services.
  • Use computer software to generate new images.
  • Prepare notes and instructions for workers who assemble and prepare final layouts for printing.

Education

Milwaukee Area Technical College
Milwaukee, WI

Associate from Design And Visual Communications

University Overview

Skills

  • Dining area maintenance
  • High-volume dining
  • Menu presentation
  • Upselling techniques
  • Food and beverage pairings
  • Quality Control
  • Cash Handling
  • Order Accuracy

Timeline

Advertising Specialist
Hoffman York
03.2008 - 11.2011
Head Waiter
International House Of Pancakes
03.2002 - Current
Milwaukee Area Technical College
Associate from Design And Visual Communications

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Sheree Reed