SHEREEN HART
Davie
Summary
Dynamic and dedicated Real Estate Client Care Manager with over a decade of experience in supervising customer service and support within the real estate sector. Proficient in fostering robust client relationships and ensuring a smooth rental process. Seeking to apply my expertise in promoting significant business outcomes and to enhancing both client satisfaction and team performance. I am confident that my skills and experience will make a positive impact on the company’s success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Property Manager
Ctt Solution
02.2014 - 04.2024
- Acted as the primary liaison between clients and real estate agents, ensuring exceptional customer service throughout the entire rental process.
Customer Service Manager
UnitedHealth Group
02.2007 - 01.2014
- Managed a team of 25 in-house customer service representatives, ensuring they consistently delivered high-quality customer care on a daily basis.
Education
Bachelor of Science (B.S.) in Communications -
Broward College
Davie, Fl05.2028
Skills
- Customer Relationship Management
- Team Leadership
- Salesforce
- Real Estate & Rentals
- Zendesk
- Microsoft Office Suite
Certification
REAL ESTATE SALES ASSOCIATES LICENSE
References
References available upon request
Timeline
Property Manager
Ctt Solution
02.2014 - 04.2024
Customer Service Manager
UnitedHealth Group
02.2007 - 01.2014
Bachelor of Science (B.S.) in Communications -
Broward College
REAL ESTATE SALES ASSOCIATES LICENSE
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