SHEREIA SCOTT
Boston,MA
Summary
Dynamic professional with extensive experience as a Shift Supervisor at Dollar General, excelling in cash handling and inventory management. Proven ability to foster collaborative teamwork and deliver exceptional customer service. Recognized for training staff effectively and enhancing operational efficiency, ensuring compliance with company standards. A fast learner committed to achieving results.
Overview
18
18
years of professional experience
Work History
Shift Supervisor
Dollar General
Dorchester, MA
11.2023 - 09.2024
- Supervised daily store operations to ensure compliance with company policies.
- Trained new employees on customer service standards and operational procedures.
- Communicated job duties, expectations, and policies clearly to all employees.
- Performed cash handling tasks, including counting money and balancing registers.
Warehouse Worker
Labor Ready Staffing
Dorchester, MA
02.2024 - 08.2024
- Loaded and unloaded goods from trucks and containers safely.
- Sorted and organized inventory to ensure efficient stock management.
- Collaborated with team members to streamline packing processes.
Barista Shift Supervisor
Cafe Juice Up
Mattapan, Massachusetts
01.2020 - 01.2023
- Supervised barista team during shifts to ensure service quality.
- Trained new staff on beverage preparation and customer service standards.
- Managed inventory levels, ordering supplies as needed for operations.
- Ensured cleanliness of work areas and equipment throughout the shift.
Personal Care Assistant
Cerebral Palsy of MA, INC
Quincy, USA
03.2014 - Current
- Plan, prepare and serve meals and snacks according to client prescribed diets.
- Performs household tasks such as dusting, washing dishes and vacuuming.
- Schedule and accompany clients to medical appointments.
Carrier
Publishing Circular Fulfillment
Boston, USA
01.2014 - 01.2017
- Managed direct routes throughout Hub of Boston for efficient delivery operations.
- Established long-term customer relationships through prompt, courteous service.
- Acquired and prepared over 1,500 newspapers daily for distribution.
Document Imaging Specialist
Service Point U.S.A
Boston, USA
07.2007 - 08.2009
- Prepared documents for scanning, indexing and verifying records accordingly.
- Ensured time sensitive documents that are completed and processed by deadline.
- Provided strong commitment to team dynamics with the ability to contribute expertise.
Education
High School Diploma -
Charlestown High School
06-1995
Skills
- Observational skills
- Cash handling
- Inventory management
- Customer service
- Collaborative teamwork
- Fast learner
- Flexibility
Timeline
Warehouse Worker
Labor Ready Staffing
02.2024 - 08.2024
Shift Supervisor
Dollar General
11.2023 - 09.2024
Barista Shift Supervisor
Cafe Juice Up
01.2020 - 01.2023
Personal Care Assistant
Cerebral Palsy of MA, INC
03.2014 - Current
Carrier
Publishing Circular Fulfillment
01.2014 - 01.2017
Document Imaging Specialist
Service Point U.S.A
07.2007 - 08.2009
High School Diploma -
Charlestown High School