Dedicated Medical Assistant with expertise in patient intake, medication administration, and medical record management. Proven ability to uphold healthcare compliance and enhance patient education.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Greater Midwest Urgent Cares
Toledo
01.2012 - 07.2025
Assisted healthcare providers with patient examinations and procedures.
Prepared examination rooms by cleaning and stocking supplies.
Managed patient intake by collecting medical histories and updating records.
Administered medications and vaccinations as directed by physicians.
Scheduled appointments and coordinated referrals for specialist care.
Educated patients on treatment plans and post-visit instructions.
Operated medical equipment for diagnostic tests and procedures.
Maintained compliance with safety protocols and infection control standards.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Scheduled appointments for patients via phone and in person.
Collected samples from patients for laboratory testing purposes.
Cleaned and maintained medical equipment following procedures and standards.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Organized patient charts before each day's clinic sessions began.
Registered new patients into practice management software program accurately entering demographic information.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Filed insurance claims forms in accordance with applicable regulations.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Collected, labeled and stored laboratory specimens properly prior to testing.
Administered medications under physician's supervision.
Positioned patients properly during examination or treatment for comfort and safety.
Changed dressings on wounds to prevent infection and check for healing.
Assisted back office patient processes to reduce office wait times.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Supported administrative staff by processing payments.