Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherell Thomas

PHILADELPHIA

Summary

Computer Specialist with proficiency in assembling, installing, troubleshooting and repairing medical workstations on wheels. Solid background communicating with nursing and administrative staff to provide exceptional customer and technical service

Overview

29
29
years of professional experience

Work History

Computer Repair Specialist

Ergotron
03.2009 - 02.2026

Used ticketing system to manage workload by prioritizing repair workload

Diagnosed hardware and software

Completed routine maintenance daily

Completed preventive maintenance annually

Maintained detailed records, using excel, to ensure all workstations got the attention each needed

Managed inventory of spare parts

Responsible for upkeep and maintenance of fleet vehicle

Residential Supervisor

Intercommunity Action Inc
03.1997 - 03.2009
  • Supervised daily operations of a home where 6 developmentally disabled individuals resided
  • Interviewed and hired staff to assist these individuals with ADLs (activities of daily living), doctors’ appointments, as well as everyday activities.
  • Scheduled staff to accommodate for residents household chores and activities
  • Organized training sessions in house and at other facilities for self and staff to keep up with new policies as well as continue to all policies enacted at Interac
  • Trained all new staff in completing proper documentation after duties are completed. Also trained staff how to dispense medications.
  • Responsible for the dispensing of residents weekly monies as well as the monies used to maintain resident lifestyle.
  • Responsible for completing, documenting and verifying all paperwork sent to the government to keep the facility funded
  • Coordinated with staff, family and residents to facilitate home and residential visits.
  • Also coordinated fire drills for the staff and residents.

Education

High School Diploma -

William Penn High School
Philadelphia, PA
06-1978

Skills

  • Customer service
  • Customer relations
  • Interpersonal skills
  • Reliability
  • Effective communication

Timeline

Computer Repair Specialist

Ergotron
03.2009 - 02.2026

Residential Supervisor

Intercommunity Action Inc
03.1997 - 03.2009

High School Diploma -

William Penn High School
Sherell Thomas