Proficient in providing technical assistance to customers through various channels, including phone, email, and chat. Lexis Nexis Alpharetta, GA Data Entry Analyst February 2022 - Present Skilled in utilizing various data entry software and tools to maintain a high level of accuracy and efficiency. Proficient in Excel and other spreadsheet applications to manipulate, analyze, and report on data. Experience in data analysis, reporting, and quality control to ensure that data is entered in a standardized manner. Detail-oriented and highly organized, with a strong ability to identify errors and inconsistencies in data. Demonstrated ability to work independently and as part of a team to meet strict deadlines and maintain high levels of accuracy.
Hi, I’m
Sherelle Charles
Duluth,GA
Summary
Overview
6
years of professional experience
4
years of post-secondary education
Work History
Lexis NexisAlpharetta, GA
Data Entry Analyst
02.2022 - 07.2023
Job overview
- Followed established procedures to enter and process data correctly.
- Used computer software to store and retrieve data.
- Analyzed current data records to provide detailed reports.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Utilized techniques for increasing data entry speed.
Voicenation Duluth, GA
Customer Success Manager
10.2021 - 02.2022
Job overview
- Responded promptly to customer inquiries via email, chat, and phone
- Provided accurate and complete information to customers regarding their inquiries or issues
- Maintained a high level of professionalism, empathy, and customer service skills while interacting with customers
- Maintaining customer records and updating customer information in the company database
ThredUpDuluth, GA
Inventory Specialist
01.2020 - 04.2020
Job overview
- Analyzed inventory data to identify trends and patterns and make data-driven decisions to improve inventory management processes
- Conducted regular inventory audits to identify and address discrepancies
- Maintained a safe and organized warehouse and storage area
- Developed and implemented inventory control procedures to optimize inventory accuracy and minimize stock shortages and excesses
Spoke Custom ProductsNorcross, GA
Production Coordinator, Team Member
11.2019 - 03.2020
Job overview
- Created and managed production schedules, ensuring that jobs are completed on time and within budget
- Coordinated with customers: Communicate with customers to determine design specifications, answer questions, and manage expectations
- Reviewed and prepared artwork files for production, ensuring that they are print-ready and met quality standards
- Ordered materials needed for production, including inks, substrates, and other supplies.
Goodwill Industries of North GeorgiaDuluth, GA
Inventory Specialist
10.2019 - 12.2019
Job overview
- Processed required paperwork to expedite handling of shipped and received goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Compared shipping orders and invoices against contents received to verify accuracy.
Footprints Cafe ExpressBrooklyn, NY
Customer Service Team Member
02.2019 - 06.2019
Job overview
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Utilized customer service software to manage interactions and track customer satisfaction.
Foodkick Manhattan, NY
Personal Shopper
12.2017 - 02.2019
Job overview
- Documented sales and customer feedback to enable tracking history and maintain accurate records.
- Provided product advice to customers to help select most suitable items for individual needs.
- Built relationships with customers and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
- Contributed to team objectives in fast-paced environment.
Education
Borough of Manhattan Community CollegeNew York, NY
No Degree from Video Arts and Technology
05.2001
University Overview
Teaneck High SchoolTeaneck, New Jersey
High School Diploma
09.2010 - 06.2014
University Overview
Skills
Administrative support
undefinedTimeline
Data Entry Analyst
Lexis Nexis
02.2022 - 07.2023
Customer Success Manager
Voicenation Duluth
10.2021 - 02.2022
Inventory Specialist
ThredUp
01.2020 - 04.2020
Production Coordinator, Team Member
Spoke Custom Products
11.2019 - 03.2020
Inventory Specialist
Goodwill Industries of North Georgia
10.2019 - 12.2019
Customer Service Team Member
Footprints Cafe Express
02.2019 - 06.2019
Personal Shopper
Foodkick
12.2017 - 02.2019
Teaneck High School
High School Diploma
09.2010 - 06.2014
Borough of Manhattan Community College
No Degree from Video Arts and Technology
05.2001
Similar Profiles
Simon HebdonSimon Hebdon
Regional Director of Sales Performance at Lexis Nexis Risk Solutions (part of Relx)Regional Director of Sales Performance at Lexis Nexis Risk Solutions (part of Relx)
Lorraine WilsonLorraine Wilson
Contract Specialist I at Spectraforce Technologies Inc./Lexis Nexis RiskContract Specialist I at Spectraforce Technologies Inc./Lexis Nexis Risk
Kerena PrentisKerena Prentis
Senior Compliance Analyst at Lexis NexisSenior Compliance Analyst at Lexis Nexis
Reinaldo E. SmithReinaldo E. Smith
Regional Sales Manager at Lexis NexisRegional Sales Manager at Lexis Nexis
Sudheer Kumar BhagavanSudheer Kumar Bhagavan
Full Stack Developer at FanniemaeFull Stack Developer at Fanniemae