I am a loyal and trustworthy employee who can work alone or as part of a team. I am a quick to learn and willing to adapt to any job. I am a competent, loyal, hard working employee with the ability to achieve tasks when working alone or as part of a team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Debtor Contact Respective
Social Security Administration
11.2022 - Current
Debtor Contact Representatives perform technical and clerical duties involving contacting debtors for the purpose of examination, collection, control, documentation and disposition of overpayments against all SSA administered programs through both incoming calls to the SSA 800 number and outgoing calls directly to the debtors
Debtor Contact Representatives use many computer resources including the SSA administered software, the Internet, and over the counter software to answer debtor's questions, input decisions, and locate debtors.
Site supervisor
Allied Universal Security
04.2015 - 11.2022
Answer phone check clients in, check emails, reply to emails
Type daily reports
Activate it in deactivating badges on Lenel system
Manage Security Team
Customer service
Maintains and oversees maintenance of weekly operating schedule and completion of payroll for assigned staff members
Supervise the day-to-day security operations of an assigned client site
Ensure the client site is provided with high quality security services to protect property
CPR, AED and FIRST AID CERTIFIED.
Nurse Assistant (In home support)
Ms. Gloria Davis
04.2015 - 01.2016
Performed finger sticks, report results to physician are above the appropriate level, and documents results in computerized record
Performed a variety of treatment procedures that included: topical medications, use of hot/cold backs, changed dressings, administered enemas, monitored fluids, inserted urethral catheters, irrigated catheters, set up and provided treatments that require auxiliary equipment such as oxygen and suction
Maintained a clean, orderly, and safe, environment on unit
Institutes, maintains, and observes isolation procedures
Observed, reported, and documented all pertinent information regarding the physical and emotional status of patient
Independently managed the educational needs of patients, and in developing and providing appropriate instruction for procedures, treatment, disease processes, or use of equipment.
Desk Clerk
Office Team
08.2013 - 01.2015
Record tenants’ complaints
Sign in, sign out guest
Answer the phone, write reports
Monitor cameras
Lock all washrooms in the recreation room
Customer service.
Carpet Cleaner
Stanley Steamer
05.2013 - 12.2014
Carpet cleaning
Upholstery cleaning
Water Damage Restoration
Hardwood Floor Cleaning
Tile & Grout
Customer Service, Sale's
Collect payment
Driver.
Education
High School Diploma -
Ida. B Wells High School
06.2007
Skills
MS Office Suite
Google Suite
Social media
Community Outreach
Written and Verbal Communication
Data Entry
Technical Support
Troubleshooting
Conflict Management
Payroll Clerical
Public Safety and Security
Monitoring
Typing (self-certify); 40wpm via a PC or Mac platform
Answering phones
Customer service
Retail Sale's
Nursing Assistant
Microsoft Suite; Word, Excel, PowerPoint, and Outlook