Sheri Flanagan
5629 English Oak Lane, Wesley Chapel,FL
Summary
Medical Assistant/Office Manager/Quality Care Coordinator with 30 years of experience in patient care and team leadership. Demonstrates exceptional skills in managing patient care plans and leading healthcare teams to deliver superior service. Dedicated to enhancing patient outcomes through collaborative and compassionate care.
Overview
30
30
years of professional experience
Work History
Quality Care Coorinator
PPCP
Pittsburgh, PA
10.2019 - 06.2024
- Follow up within two business of patient being discharged from the hospital.
- Reviewed discharge summary and medications with patients.
- Assisted with follow up appointments/diagnostic tests.
- Followed all patients for thirty days upon discharge.
Office Manager/Medical Assistant
Childrens Hospital of Pittsburgh
Bridgeville, PA
08.2013 - 10.2019
- Roomed patients.
- Assisted in patient care.
- Took vital signs.
- Completed laboratory duties including urinalysis, lab draws, allergy testing, etc.
- Lead Medical Assistant.
- Skipped in EPIC and Centricity.
Office Manager
Pittsburgh Chest Physicians
Pittsburgh, PA
01.1994 - 07.2013
- Supervised 20+ employees in five positions
- Completed payroll
- Coordinated staffs weekly schedules
- Assisted in patient care
- Delegated tasks
- Various other managerial responsibilities
Education
Associates Degree/ Certified Medical Assistant - Medical Assisting
Western School of Health/Business Careers
Pittsburgh, PA12-1993
Bachelor of Arts - Early Childhood Elementary Education
California University of Pennsylvania
California05-1991
Skills
- Patient Care
- Team Leadership
- Patient Education
- Care Planning
- Healthcare knowledge
- Medical Terminology
- Quality Assurance
- Organizational Skills
- Scheduling
- Time management skills
- Skilled in various EMR systems including EPIC, Centricity, Medent, Sunrise, Navinet, Careport, and more
References
References available upon request.
Timeline
Quality Care Coorinator
PPCP
10.2019 - 06.2024
Office Manager/Medical Assistant
Childrens Hospital of Pittsburgh
08.2013 - 10.2019
Office Manager
Pittsburgh Chest Physicians
01.1994 - 07.2013
Associates Degree/ Certified Medical Assistant - Medical Assisting
Western School of Health/Business Careers
Bachelor of Arts - Early Childhood Elementary Education
California University of Pennsylvania