Licensed social worker with strong focus on results and team collaboration. Skilled in crisis intervention, case management, and client advocacy. Reliable and adaptable in meeting changing needs. Known for effective communication, empathy, and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Licensed Social Worker
Baptist Hospital of Southeast Texas
08.2016 - Current
Collaborated with interdisciplinary teams to develop and implement comprehensive treatment plans.
Provided crisis intervention services to individuals facing acute emotional distress or life challenges.
Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
Educated clients about available community resources, empowering them to make informed decisions about their care options.
Maintained detailed case documentation, ensuring accuracy and compliance with state regulations and agency policies.
Assisted patients with transitioning to their next level of care such as rehab, hospice or nursing home versus returning home with DME / hospice / home health.
Collection Specialist
Praxair
07.2010 - 06.2011
Managed high-volume collections accounts, ensuring timely resolution of outstanding payments.
Established positive relationships with clients, fostering trust and facilitating smoother negotiations.
Negotiated to collect balance in full.
Maintained compliance with state and federal regulations during all collections activities, ensuring ethical business .
Maintained compliance with state and federal regulations during all collections activities, ensuring ethical business
Insurance Verification Specialist
Kingman Regional Medical Center
02.2007 - 10.2009
Verified patient insurance eligibility and benefits to ensure accurate billing processes.
Utilized electronic medical records (EMR) systems to streamline verification processes and enhance accuracy.
Trained and mentored new staff on insurance verification protocols and compliance standards.
Precertification Specialist at Baptist Hospital of Southeast Texas Cancer CenterPrecertification Specialist at Baptist Hospital of Southeast Texas Cancer Center