Sheri Harris

In training

• Coordinate vascular appointments, enhancing patient scheduling efficiency.
• Streamline communication between departments, improving workflow.
• Utilize scheduling software to optimize appointment allocation.
• Resolve scheduling conflicts, ensuring seamless patient experience.
• Contribute to team goals by maintaining high accuracy in scheduling.
• Maintained precise records of patient appointments, ensuring compliance with healthcare regulations and enhancing operational accuracy.
• Remote

• Liaised with healthcare facility personnel, insurance representatives, physicians and vendors for smooth communication.
• Assisted patients by answering questions and providing information regarding referrals.
• Gathered and verified insurance requirements to meet payer requirements.
• Contacted patients to confirm or reschedule appointments to minimize no-show appointments.
• Obtained PA for services such as diagnostic imaging.
• Researched and responded to inquiries from providers regarding pending or denied referrals in a timely manner.
• Provided support to referring physicians in obtaining pre-authorization for services as necessary.

• Handled sensitive information discreetly while maintaining confidentiality.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Ensured efficient operation of office equipment such as printers, copiers and fax machines.
• Answered questions from customers regarding products and services offered by the company.
• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

• Managed daily office operations and administrative tasks efficiently.
• Maintained accurate filing systems for essential documents.
• Handled incoming calls and directed callers to appropriate department or employee.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Counted and packaged currency and coins.
• Educated customers on banking products, enabling them to make informed decisions about their finances.