Sheri Hollingsworth

Work History

Winn Dixie Pharmacy

01.2008 - 10.2023

Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
Maintained a clean and safe pharmacy environment through regular cleaning of work areas and equipment, adhering to safety guidelines.
Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
Streamlined communication between pharmacists and patients by effectively managing phone calls and addressing inquiries.
Aided in medication therapy reviews by collecting and organizing patient data on drug usage patterns.
Reduced medication errors through consistent attention to detail and adherence to established protocols.
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Stocked, labeled, and inventoried medication to keep accurate records.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Winn Dixie Pharmacy

08.1996 - 07.2006

Reduced medication errors through consistent attention to detail and adherence to established protocols.
Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
Coordinated medication therapy management services alongside pharmacists to optimize patient outcomes.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Stocked, labeled, and inventoried medication to keep accurate records.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.

Madison Drug Store

10.1990 - 07.1995

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Wal-Mart Pharmacy

09.1988 - 10.1990

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.