Sheri Hundley
De Funiak Springs,FL
Summary
Dedicated to promoting positivity, health, and continuous learning with a strong emphasis on personal authenticity. Accomplished case management specialist with extensive experience supporting veteran communities, consistently delivering impactful results through precise client assessment, resource coordination, and advocacy. Renowned for fostering collaborative team environments and adeptly adapting to evolving client needs. Expertise includes client counseling, crisis intervention, and comprehensive service planning, underscored by a reputation for reliability, empathy, and a steadfast commitment to achieving positive outcomes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
SSVF Case Manager
Family Promise of the Big Bend
10.2024 - Current
- Assess and work with homeless veterans to achieve stability and self-sufficiency. Monitor, recertify, and refer veterans to needed services
- Coordinated comprehensive assessments to identify client needs and develop tailored service plans.
- Facilitated access to housing resources, ensuring timely support for clients experiencing homelessness.
- Collaborated with community partners to enhance service delivery and improve client outcomes.
SSVF Case Manager
90Works
11.2023 - 09.2024
- Assess and work with homeless veterans to achieve stability and self-sufficiency. Monitor, recertify, and refer veterans to needed services.
- Coordinated comprehensive assessments to identify client needs and develop tailored service plans.
- Facilitated access to housing resources, ensuring timely support for clients experiencing homelessness.
- Collaborated with community partners to enhance service delivery and improve client outcomes.
Case Manager
Catholic Charities
10.2023 - 11.2023
- Provide clients with financial resources during times of crisis. Assist clients with budgeting skills, housing opportunities, and support. Complete grant documentation to assist in rent and utility payments. Support Caring Coach and Food Pantry distributions. Network with local agencies to provide services and supports to those we serve.
Case Manager
CDAC
10.2019 - 09.2023
- Complete intakes, including biopsychosocial. Present at Treatment Team staffings, link to services, monitor progress, provide assistance including transportation when necessary. Complete Intervention Plans and complete monthly feedback forms for FFN. Advocate for client at staffings and court hearings when needed.
- Coordinated comprehensive case management services for diverse client populations.
- Developed individualized service plans to address client needs and goals.
- Facilitated access to community resources, enhancing client support systems.
- Monitored progress of clients, ensuring adherence to service plan objectives.
- Advocated for clients in various settings, promoting their rights and services available.
- Trained and mentored junior staff in case management best practices and procedures.
ABE-GED Teacher
NWFS
08.2018 - 10.2019
- Teaching Adult Basic Education and GED classes to students.
- Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
- Utilized data-driven instructional approaches to identify areas where individual students required additional support or intervention, tailoring lesson plans accordingly.
- Boosted student confidence and motivation by providing regular feedback on their progress.
- Supported students in developing critical thinking skills through problem-solving exercises and real-world applications of concepts taught in class.
- Enhanced classroom learning experiences by incorporating interactive activities and group projects.
Case Manager
Safe Connections
01.2018 - 10.2019
Mental Health Advocate
EMERALD COAST CHILDREN'S ADVOCACY CENTER
04.2015 - 01.2018
- Advocate for clients as they begin their healing from the trauma of child abuse, working closely with children and their families to evaluate their needs and connect them with resources.
- Develop and document a clear and comprehensive assessment of clients' circumstances by assisting with forensic and medical interviews.
- Match clients to appropriate community resources and services, taking into account their unique circumstances, mental health needs, and access to services.
- Ensure that clients receive the therapies they need by scheduling intake appointments.
- Leverage calm, compassionate communication to build trust and rapport with diverse clients.
- Established partnerships with external organizations offering complementary services that enhanced the overall support network available to clients.
- Empowered clients to make informed decisions about their treatment options by providing clear explanations of available services and resources.
- Provided crisis intervention services to individuals experiencing acute mental health challenges, ensuring their safety and connecting them with appropriate resources.
- Participated in professional development opportunities related to evolving best practices in mental health advocacy, enhancing knowledge base and skillset.
- Championed policy changes within the broader healthcare system that led to improved quality of care for individuals with mental health challenges.
- Increased public understanding of mental illness by delivering informative presentations at local schools and organizations.
- Connected clients with appropriate support networks, promoting long-term recovery and social integration.
- Assisted families in navigating the complex mental health system, reducing barriers to accessing necessary care for loved ones.
Community Action Team Case Manager
COPE CENTER, INC
07.2014 - 04.2015
- Interviewed, assessed, and regularly reviewed client cases to determine the resources and skills they needed to function at their highest level.
- Worked with clients and their families to help clients develop behavioral strategies that facilitated personal growth, including stress reduction, relaxation, and communication techniques.
- Sustained extensive knowledge of community resources to identify the programs and services that would best meet each client's unique needs.
- Coordinated client care with multiple agencies and professionals, including medical professionals, social workers, and program staff, to evaluate client progress and update case plans.
- Clearly and accurately documented case details in compliance with program standards as well as the laws and regulations governing clients' personal and medical information.
Rehabilitation Advisor
COPE CENTER, INC
02.2012 - 05.2014
- Created and delivered comprehensive curriculum focused on the needs of a diverse population of adults with mental illness and related conditions.
- Ensure that all programs motivated adults to function at a high level using positive behavioral strategies.
- Utilized a whole person wellness approach to develop programs spanning intellectual development, nutrition, and healthy coping and relaxation techniques.
- Designed curriculum still used by the agency, ensuring its effectiveness by regularly assessing clients' success in learning and applying the strategies and information provided.
Team Supervisor
FAMILIESFIRST NETWORK
09.2005 - 12.2011
- Promoted after two years as a Family Services Counselor to lead a team of 13+ staff in the development and implementation of abuse prevention and treatment programs.
- Motivated the professional growth, skill development, and compliance of all employees by encouraging training and development opportunities and providing detailed, thoughtful employee evaluations.
- Ensured that employees complied with the standards and boundaries of Chapter 39 and the Child Welfare Manual by supervising their contact with clients.
- Determined clients' needs by conducting intake and regular assessments of child safety.
- Created and presented community education programs focused on child abuse awareness and prevention.
Family Services Counselor
FAMILIESFIRST NETWORK
06.2003 - 09.2005
- Advocated for children coping with abuse, abandonment, or neglect within the family.
- Ensured children's safety and well-being by coordinating and evaluating services and support among multiple agencies, including working with school and mental health agency staff.
- Educated children's support networks, including teachers, healthcare providers, social workers, and others on the identification of safety risks or signs of ongoing abuse or neglect.
- Attended court hearings as an advocate for clients and worked with court staff to implement client care plans that provided safety and ongoing support.
Education
Associate of Arts - Criminal Justice
Gulf Coast Community College
Panama City, FLBachelor of Arts - Criminal Justice
University of West Florida
Pensacola, FLSkills
- Youth engagement experience
- Client case management
- Mental health support
- Crisis resolution strategies
- Clear communication in presentations
- Network Support
- Instructional expertise
- Proficient in organization techniques
- Conducting interviews
- Network performance monitoring
- Process documentation
Certification
- Certified Case Manager
- Driver's License
Timeline
SSVF Case Manager
Family Promise of the Big Bend
10.2024 - Current
SSVF Case Manager
90Works
11.2023 - 09.2024
Case Manager
Catholic Charities
10.2023 - 11.2023
Case Manager
CDAC
10.2019 - 09.2023
ABE-GED Teacher
NWFS
08.2018 - 10.2019
Case Manager
Safe Connections
01.2018 - 10.2019
Mental Health Advocate
EMERALD COAST CHILDREN'S ADVOCACY CENTER
04.2015 - 01.2018
Community Action Team Case Manager
COPE CENTER, INC
07.2014 - 04.2015
Rehabilitation Advisor
COPE CENTER, INC
02.2012 - 05.2014
Team Supervisor
FAMILIESFIRST NETWORK
09.2005 - 12.2011
Family Services Counselor
FAMILIESFIRST NETWORK
06.2003 - 09.2005
Associate of Arts - Criminal Justice
Gulf Coast Community College
Bachelor of Arts - Criminal Justice
University of West Florida
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