Hardworking employee in any environment specializing in customer service. Strive for customer satisfaction 100%. Strong work ethic, exceptional interpersonal skills, and quick to learn. Work effectively unsupervised, and as part of a team.
Overview
38
38
years of professional experience
Work History
Legal Researcher
Self Case
Amarillo, TX
01.2017 - 01.2023
Organized and prepared case exhibits and evidence for filing motions on my behalf.
Conducted legal research regarding, property rights, contract law, and fraud.
Reviewed deposition transcripts looking for pertinent information.
Analyzed legal documents such as agreements, contracts, leases and deeds for accuracy.
Gathered data from public records databases such as LexisNexis or Westlaw..
Collaborated with my attorneys to discuss strategies.
Personal Care Provider
Late husband
Canyon, TX
06.2013 - 10.2016
Maintained clean and well-organized environment.
Contacted medical providers, scheduled appointments, and follow-up.
Shopped and prepared meals, kept chores up, and maintained outdoors.
Daily monitored and recorded vitals.(temp., pulse, blood pressure, oxygen)
Drove to doctors' appointments and social outings.
Improved outlook and daily life through compassion and love.
Responded promptly to emergency situations.(falls)
Handled difficult calls with strong telephone etiquette.
Collaborated with healthcare providers and surgeons, for best solutions.
Made all arrangements after his death.
Bartender
Circus Room
Amarillo, TX
08.2009 - 11.2012
Adhered to state laws regarding legal age limits for alcohol.
Prepared alcoholic beverages per customer requests
Managed accurate bar tabs and processed cash and credit card transactions.
Effectively multitasked within fast-paced environment.
Exceeded customer satisfaction by honest and friendly service.
Customer Service Representative
Maxor Pharmacy / Excel Energy
Amarillo, TX
01.2002 - 01.2007
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Batching Plant Scale Operator
Granite Construction Company
Canyon/Waco, TX
05.1985 - 11.1988
Responsible for managing and maintaining accurate records of all loads, weights, and reports.
Adhering to state laws and regulations regarding legal weight limits.
Complying with health, safety and sustainability rules and expectations.
Provided drivers with legal weight documentation for delivering asphalt to paving crews.
Net/gross weights; calibrate scales; two-way radio communication; PPE-safety 1st.
Group Finance Manager at Case Medical Services (Case Hospital and Case Med Insurance Ltd)Group Finance Manager at Case Medical Services (Case Hospital and Case Med Insurance Ltd)