Sheri Krull
New Berlin
Summary
Versatile professional with extensive experience in office management and customer service. Recognized for problem-solving skills and ability to manage operations efficiently while ensuring high levels of client satisfaction. Strong track record in documentation and compliance within financial services.
Overview
28
28
years of professional experience
Work History
Loan officer assistant
Loan Leaders of America
08.2020 - 06.2022
- Assisted clients with loan applications and documentation requirements.
- Coordinated communication between borrowers and lenders for processing efficiency.
- Prepared loan files for underwriting and compliance review.
- Managed scheduling of appointments for loan consultations and follow-ups.
Office Manager Commercial Real Estate
Madison Street Partners
05.2014 - 05.2022
- Coordinated daily office operations and support services for a financial advisory firm.
- Managed office supplies inventory and procurement to ensure availability at all times.
- Oversaw scheduling and calendar management for team members and clients.
- Developed and maintained filing systems to organize documents efficiently.
Personal Banker, ATM Teller, Marketing Liaison
U.S Bank
Rancho Santa Margarita
05.2013 - 05.2014
- Assisted customers with account openings and financial inquiries.
- Processed transactions efficiently using banking software systems.
- Educated clients on bank products and services to meet their needs.
- Tracked teller drawers, ATM maintenance and balancing
Operator, Sales, Training
Target
Rancho Santa Margarita
05.2012 - 05.2013
- Managed inventory levels to ensure product availability on sales floor.
- Collaborated with team members to enhance customer service experience.
- Assisted in training new staff on operational procedures and safety protocols.
- Supported onboarding activities, including orientation sessions and training material preparation.
Instructor
La Fleur's Gymnastics Academy
Menomonee Falls
06.2001 - 05.2008
- Performed staff development procedures and curriculum development
- Developed lesson plans for diverse age groups at gymnastics academy.
- Instructed students in various gymnastics techniques and safety protocols.
- Coordinated group activities and practices to enhance team skills.
Co owner
Midwest Academy of the Arts
Port Washington
09.2001 - 05.2006
- Oversaw daily operations of Midwest Academy of the Arts programs, ensuring smooth execution and participant satisfaction.
- Developed and implemented curriculum for diverse art classes.
- Assessed program effectiveness and collected participant feedback to inform future curriculum development.
- Forged partnerships with local artists and organizations, enhancing collaborative opportunities and community engagement.
Co owner
LakeShore Dance
Saukville
01.1994 - 05.2001
- Managed daily operations of Midwest Academy of the Arts programs.
- Developed and implemented curriculum for diverse art classes.
- Oversaw staff training and professional development initiatives.
- Coordinated community outreach events to promote arts education.
Education
Masters - Dance, Focus on teaching and Psychology
University of Wisconsin- Milwaukee
Milwaukee, United StatesBS - Business leadership and development
Ashford University
Iowa, United StatesMasters - Organizational Management
Masters - Early Childhood Education
Skills
- Creative Problem Solving
- Customer Service
- Customer Satisfaction
- Client Relations
- Office Management
- Lead Development
- Documentation review
- Compliance adherence
- Office administration
- Problem solving
- Attention to detail
- Team collaboration
Accomplishments
Achieved status as one of the top dance schools in the county. Assisted in planning and executing annual performances., Assessed overall business structure and provided a business plan that restructured the school from recreational to highly competitive., Directed staff of teachers and office staff., Supervised and implemented creation of marketing strategies., Worked with customers to define and develop a quality service., Developed strategy to circulate and market business., Performed daily operation procedures including scheduling, tracking sales, bookkeeping., Performed staff development procedures and curriculum development., Maintained and ordered office supplies., Assisted with proposals, lease documents and invoices., Assisted with travel arrangements and itineraries., Created property presentations for clients., Provided searches through CoStar., Tracked teller drawers, ATM maintenance and balancing., Proficient in office software such as Excel, Power Point, Word and Google documents., Proficient with Encompass and basic use of UWM and Blink+.
Career Overview
Enthusiastic customer oriented and dedicated employee with high integrity, strong work ethic and great leadership skills.
Timeline
Loan officer assistant
Loan Leaders of America
08.2020 - 06.2022
Office Manager Commercial Real Estate
Madison Street Partners
05.2014 - 05.2022
Personal Banker, ATM Teller, Marketing Liaison
U.S Bank
05.2013 - 05.2014
Operator, Sales, Training
Target
05.2012 - 05.2013
Co owner
Midwest Academy of the Arts
09.2001 - 05.2006
Instructor
La Fleur's Gymnastics Academy
06.2001 - 05.2008
Co owner
LakeShore Dance
01.1994 - 05.2001
Masters - Dance, Focus on teaching and Psychology
University of Wisconsin- Milwaukee
BS - Business leadership and development
Ashford University