Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Volunteer

Sheri Mundorf

Moline,IL

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

30
30
years of professional experience

Work History

Assistant Manager

Walmart
09.1993 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

High School Diploma -

Maine West High School
Des Plaines, IL
1989

Skills

  • Closing and Contract Negotiations
  • Project Management
  • Staff Development
  • Staff Training
  • Customer Relationship Management
  • Reviewing Performance
  • Staff Supervision
  • Hiring and Training
  • Team Motivation
  • Customer Service and Satisfaction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

Walmart
09.1993 - Current

High School Diploma -

Maine West High School

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Sheri Mundorf