Sheri Askew
Goodyear,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable employee. Over 20 years of experience in Customer Service. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
ThredUp
08.2020 - 10.2021
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Picked orders, scanned products and packed boxes.
- Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Updated computer tracking system with latest product movements.
Money Center Cashier
Walmart
07.2015 - 12.2019
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
Sales Manager
Aaron's Sales And Lease
09.2009 - 07.2014
- Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients.
- Held weekly meetings with sales associates to identify techniques to overcome sales obstacles.
- Produced contracts, reports, letters, and proposals for clients.
- Resolved customer issues quickly and managed over 200 accounts to increase sales and meet quotas.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Assistant Manager
Jerry's Restaurant
09.2006 - 07.2009
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Education
No Degree - Basic
Martin Luther King Jr School
Detroit, MI05.1985
Skills
- Recordkeeping Accuracy
- Contents Verification
- Customer Relations
- Maintaining Quality Assurance Standards
- Service Quality
- Organization and Prioritization
- Teamwork and Cooperation
- US Driver's License
- Effective Communication
- Attention to Detail
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 25 staff members.
Timeline
Packing, Shipping, and Receiving Assembler
ThredUp
08.2020 - 10.2021
Money Center Cashier
Walmart
07.2015 - 12.2019
Sales Manager
Aaron's Sales And Lease
09.2009 - 07.2014
Assistant Manager
Jerry's Restaurant
09.2006 - 07.2009
No Degree - Basic
Martin Luther King Jr School