Dedicated to excellence, accomplished customer service provider. Perceptive, caring, compassionate about interactions with people. Proficient with software and computer applications. Proven problem solving skills through analytical means.
Overview
28
28
years of professional experience
Work History
Special Education Instructional Assistant
Solana Beach Union School District
2015.11 - 2021.06
Assisted special education teachers in developing and executing comprehensive lesson plans tailored to students unique learning styles and abilities.
Enhanced student progress by implementing individualized education plans and adapting instructional strategies to meet diverse needs.
Improved student engagement by incorporating interactive activities and multimedia resources in lessons.
Supported students with behavioral challenges through consistent reinforcement of classroom expectations and positive feedback.
Operations Manager
Medical Business Services
2008.11 - 2015.09
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed strong relationships with vendors resulting in improved service quality.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Credentialing services
Special Education Instructional Assistant
Solana Beach Union School District
2006.08 - 2008.05
Enhanced student understanding by adapting instructional techniques to meet individual needs and learning styles.
Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
Operations Manager
Kidpower Therapy Associates
1993.01 - 1996.08
Directed all business & finance operations, human resource functions, marketing, advertising, payroll, accounts receivable and accounts payable
Negotiated contracts with commerical, state and federal insurance companies and the public school system
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Maintained credentialing process
Education
Bachelor of Science - Marketing
Quinnipiac University
Hamden, CT
Skills
Excellent analytical skills
Task oriented
Verbal & written communication skills
Problem solving
Efficient, organized, & responsible
Timeline
Special Education Instructional Assistant
Solana Beach Union School District
2015.11 - 2021.06
Operations Manager
Medical Business Services
2008.11 - 2015.09
Special Education Instructional Assistant
Solana Beach Union School District
2006.08 - 2008.05
Operations Manager
Kidpower Therapy Associates
1993.01 - 1996.08
Bachelor of Science - Marketing
Quinnipiac University
Similar Profiles
Erin RobinsonErin Robinson
Special Education Aide at Solana Beach School DistrictSpecial Education Aide at Solana Beach School District