Sheri Sawyer
Bloomingdale,IL
Summary
Dynamic Salon Manager with a proven track record at Shelly's Salon and Spa, excelling in customer service and operational efficiency. Leveraged strong communication skills to enhance client loyalty and retention, while implementing effective marketing strategies. Proficient in salon management software, driving business growth through innovative solutions and exceptional service delivery.
Overview
23
23
years of professional experience
Work History
Salon Manager
Shelly's Salon and Spa
11.2002 - Current
- Assisted in daily salon operations, ensuring a welcoming environment for clients.
- Supported scheduling appointments and managing client inquiries efficiently
- Learned to use salon management software for appointment tracking and inventory control.
- Provided excellent customer service, addressing client needs and preferences promptly.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Assisted with financial aspects of the salon, including budgeting, payroll, and inventory management.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing front desk work, and schedules.
- Prepared billings and estimates for customers.
Education
High School Diploma - Business
Addison Trail Highschool
Addison, IL05.1994
No Degree - Business Courses
College of DuPage
Glen Ellyn, ILSkills
- Strong communication
- Strong Customer Service
- Problem solving skills
- Able to multi task various jobs
- Willing to learn new thing and have the availability to learn quickly when shown
- Computer skills include Microsoft office
- Administrative skills
Timeline
Salon Manager
Shelly's Salon and Spa
11.2002 - Current
High School Diploma - Business
Addison Trail Highschool
No Degree - Business Courses
College of DuPage