Sheri Zeedik
Camarillo,CA
Summary
Dynamic retail sales associate with proven expertise at Williams-Sonoma, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and product knowledge. Demonstrated ability to boost sales revenue by providing tailored recommendations, while maintaining a reliable and organized store environment.
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
Williams-Sonoma
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Neiman Marcus
11.2023 - 09.2024
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Participated in periodic inventory counts to maintain accurate stock levels.
Retail Sales Associate
Sur La Table
10.2014 - 03.2020
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School
Costa Mesa, CA08-2002
No Degree - English Literature
Brigham Young University
Provo, UT05-1990
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Customer engagement
- Reliability and punctuality
- Flexible schedule
- Product knowledge
- Relationship building
- Sales expertise
Timeline
Retail Sales Associate
Williams-Sonoma
10.2024 - Current
Retail Sales Associate
Neiman Marcus
11.2023 - 09.2024
Retail Sales Associate
Sur La Table
10.2014 - 03.2020
Cosmetology License - Cosmetology
Paul Mitchell The School
No Degree - English Literature
Brigham Young University
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