sherica comer
Sun City Center,FL
Summary
High-energy telemarketer with several years of experience in call center environments. Experienced with handling inbound and outbound calls. Focused on promoting company image of quality, professionalism and integrity.
Overview
18
18
years of professional experience
Work History
Telesales Representative
Verizon Wireless
Sun City Center, FL
08.2006 - 10.2024
- Generated leads through cold calling, networking, and other outreach activities.
- Researched accounts using internal databases and external resources such as websites and social media profiles.
- Developed new leads each day at or above quotas.
- Followed up on sales leads through outbound calling.
- Provided customer service support to resolve any issues or complaints in a timely manner.
- Negotiated contracts with customers while adhering to organizational guidelines regarding pricing structures and payment terms.
- Assisted with training new telesales representatives on product knowledge and call techniques.
- Cross-sold additional products and services to purchasing customers.
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
Education
High School Diploma -
C Leon King High School
Tampa, FL05-1999
Skills
- Cold calling
- Reporting
- Persuasive speaking
- Sales expertise
Timeline
Telesales Representative
Verizon Wireless
08.2006 - 10.2024
High School Diploma -
C Leon King High School