Summary
Overview
Work History
Education
Skills
Timeline
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Sherica Mitchell

Conyers,GA

Summary

Adaptable Software Engineer ready to support operations from conception through post-release support. Skilled creator of efficient code and exciting user experiences. Eager to elevate ongoing development projects or create novel software solutions geared towards driving increased usership.

Overview

11
11
years of professional experience

Work History

Software Engineer

Clyde Industries
Atlanta, GA
06.2018 - Current
  • Develop technical prototypes and assist in the creation of software documentation, including requirements, design, and user manuals.
  • Understand and apply software design patterns.
  • Collaborate with team members to find better, more efficient ways of doing things.
  • Develop software solutions for business problems by using the latest tools, such as Microsoft .NET, Java, and open-source technologies.
  • Develop database, ETL, and reporting solutions by leveraging the latest database technologies.
  • Participate in peer-led engineering and code reviews.
  • Develop an understanding of the benefits of quality assurance within enterprise software applications.
  • Assist in the development and execution of test cases and system test plans.

IT Software Support Technician

J5Create
Kennesaw, GA
01.2014 - 06.2018
  • Assisted customers in understanding how to use their software applications properly.
  • Provided technical support and troubleshooting assistance to customers via phone, email, or remote access tools.
  • Performed regular maintenance checks on customer systems using specialized diagnostic tools.
  • Identified and resolved software-related problems for customers quickly and efficiently.
  • Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
  • Answered user inquiries to resolve computer software or hardware operation problems.

Education

Bachelor of Science - Information Technology

Kennesaw State University
Kennesaw, GA
05-2022

Associate of Science - Computer And Information Sciences

Atlanta Metropolitan State College
Atlanta, GA
05-2017

Skills

  • Java, C, SQL, Python, HTML5, CSS, JavaScript, Virtualization, Linux/UX, MS Visual Studio, Microsoft 365, TCP/IP, APIs

Timeline

Software Engineer

Clyde Industries
06.2018 - Current

IT Software Support Technician

J5Create
01.2014 - 06.2018

Bachelor of Science - Information Technology

Kennesaw State University

Associate of Science - Computer And Information Sciences

Atlanta Metropolitan State College

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