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Hi, I’m
SHERIDA HAUGHTON
Richmond,VA
Summary
Results-driven Senior Consultant and Trainer adept at helping companies and leaders improve operational efficiency, team productivity and employee motivation. Adept in collaborative problem solving, risk management and creative solutions. Passionate about bringing changes in businesses. Proficient in conducting primary and secondary research.
Overview
9
years of professional experience
8
years of post-secondary education
5
Certificates
Work History
Virginia Commonwealth University Performance Management GroupRichmond, VA
Senior Consultant and Facilitator
07.2018 - Current
Job overview
- Helped clients build career management and advancement strategies by clarifying goals and developing plans.
- Coordinated more than 50 leadership training and personal development classes for staff members and leaders from organizations across Virginia.
- Developed new training programs and workshops to client specifications.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Facilitated strategic planning sessions.
- Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
- Analyzed organizational issues for clients to provide recommendations and solutions.
- Determined areas for improvement with internal procedures and implemented processes to alleviate problems.
- Identified client business issues through careful collaboration with key stakeholders.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Demonstrated strong organizational and time management skills while managing multiple projects and tasks.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Regularly researched and identified best practices, methods, and theories in leadership development and adult education.
- Collaborated with internal and external teams, providing support and guidance.
- Assisted leadership teams with building shared beliefs and attitudes across organizational structures.
Virginia Department of CorrectionsRichmond, VA
Correspondence Unit Manager
04.2016 - 07.2018
Job overview
- Managed daily operations and activities to ensure rapid processing of over 200 agency emails and hundreds of paper correspondence items.
- Achieved results by working with staff to meet established targets.
- Developed sustainable partnerships with internal and external stakeholders to respond rapidly to public inquiries.
- Analyzed and interpreted agency, state, and federal policy and procedure when coordinating responses.
- Supervised department of 5.
- Analyzed data and created monthly reports for executive leadership.
- Gained extensive knowledge in data entry, analysis and reporting.
- Cultivated interpersonal skills by building positive relationships with internal and external clients.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
Virginia Department of CorrectionsRichmond, VA
Interim Manager of Central Visitation Unit and Drug Testing Administrator
08.2016 - 04.2017
Job overview
- Managed unit responsible for researching and granting visitation privileges for all correctional facilities.
- Served as visitation program and policy advisor to executives, staff, and public.
- Collaborated with internal and external stakeholders to research and resolve lab data concerns.
- Created procedural framework for visitation unit for more consistent and transparent practices.
- Planned, managed, implemented, and evaluated daily unit operations that reviewed over 110,000 applications annually
- Supervised 3 low-security level offenders and 8 staff.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Virginia Department of CorrectionsRichmond, VA
Training and Development Coordinator, Senior
01.2014 - 04.2016
Job overview
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coached agency leadership in employee accountability and progressive discipline.
- Coordinated multiple training programs, from scheduling to securing internal and adjunct instructors.
- Researched concepts and policies to develop, revise and evaluate curriculum.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Facilitated high-quality training program delivery to over 2,000 employees and external stakeholders.
- Produced training manuals, presentations and resources for enhanced learning.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Researched and obtained relevant course materials to achieve training objectives.
Education
Marymount UniversityArlington, VA
Doctor of Business Administration
09.2022 - Current
University of RichmondRichmond
MBA
09.2011 - 05.2016
New York UniversityNew York
Bachelor of Arts from Creative Writing
09.2001 - 05.2004
Skills
Business needs analysis
Staff Management
Project Management
Flexibility
Curriculum design
Organizational performance
Training program development
Teamwork and Collaboration
Problem-Solving
Analytical and Critical Thinking
Cultural Awareness
Analysis & Evaluation
Processes and procedures
Certification
Diversity, Equity, and Inclusion in the Workplace Certificate
Software
PowerPoint
Excel
Microsoft Teams
Zoom
Microsoft Outlook
Timeline
Google Project Management Professional Certificate
04-2023
Marymount University
Doctor of Business Administration
09.2022 - Current
Senior Consultant and Facilitator
Virginia Commonwealth University Performance Management Group
07.2018 - Current
Interim Manager of Central Visitation Unit and Drug Testing Administrator
Virginia Department of Corrections
08.2016 - 04.2017
Correspondence Unit Manager
Virginia Department of Corrections
04.2016 - 07.2018
Training and Development Coordinator, Senior
Virginia Department of Corrections
01.2014 - 04.2016
University of Richmond
MBA
09.2011 - 05.2016
New York University
Bachelor of Arts from Creative Writing
09.2001 - 05.2004