Sheridith Perry Proctor
Plano
Summary
An up and coming sociologist with advanced graduate training and a strong record of applied research in disability studies, social inequality, and lived‑experience–centered analysis. Known for combining academic rigor with clear, accessible communication that supports diverse learners and creates inclusive classroom environments. Skilled in qualitative and quantitative methods, including SPSS, case‑study development, and integrating personal narrative into sociological frameworks. Experienced in guiding students through complex ideas in plain language and connecting theory to real‑world social issues. Committed to student‑centered teaching, culturally responsive pedagogy, and helping students think critically about structures, identities, and social systems.
Overview
22
22
years of professional experience
Work History
Merchandising Specialist
Ulta Salon and Cosmetics
Plano, TX
12.2022 - 01.2026
- Analyzed sales trends to optimize product assortment and placement strategies.
- Collaborated with cross-functional teams to enhance visual merchandising standards.
- Developed and executed promotional displays to drive customer engagement.
- Conducted inventory audits to ensure stock accuracy and availability.
- Implemented process improvements that streamlined inventory management workflows.
- Trained staff on effective merchandising techniques and product knowledge.
- Arranged merchandise in alignment with store planogram.
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
- Assembled quarter and full-size point of purchase promotional displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Analyzed sales data to determine optimal product placement and inventory levels, maximizing profitability.
- Communicated merchandising needs to store manager.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Enhanced store appearance through effective space utilization and creative visual displays.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Planned commercial displays to attract customers.
- Changed displays to reflect new promotions.
- Evaluated competitor strategies to identify opportunities for improving overall store performance and increasing market share.
- Regularly conducted competitive analysis to stay informed about industry trends and adapt merchandising strategies accordingly.
- Increased efficiency in stocking shelves by developing an organized system for merchandise handling during peak business hours.
- Improved customer satisfaction by ensuring products were always available, well-presented, and accurately priced.
- Worked with managers and advertising directors to optimize promotions.
- Maintained clean store by returning items to proper places.
- Led merchandise selection, pricing, planning, and marketing.
- Improved sales process and tracking with implementation of new point of sale (POS) system.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Assisted management in creating seasonal floor plans that catered to current trends while maintaining brand identity.
- Collaborated with vendors for promotional support, securing better pricing and deals for the store.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Optimized store displays and appearance via strategic merchandising.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
- Completed seasonal windows, dressed mannequins, and arranged in-store displays to showcase available products.
- Achieved consistent store appearance through meticulous attention to detail while arranging product displays and maintaining visual standards.
Lead Barista
Starbucks
Plano, TX
09.2003 - 10.2023
- Trained and mentored new baristas on beverage preparation and customer service standards.
- Oversaw daily operations, ensuring high-quality product consistency and adherence to company policies.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Collaborated with team members to enhance customer engagement and satisfaction initiatives.
- Developed and maintained efficient workflows in fast-paced environment to improve service speed.
- Conducted regular quality assessments on beverages, ensuring compliance with Starbucks' standards.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Created an inviting atmosphere within the coffee shop by consistently upholding cleanliness standards throughout the establishment.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Received consistent positive feedback from customers regarding exceptional service and beverage quality.
- Optimized workflow processes for faster order completion, decreasing wait times for customers.
- Conducted regular equipment maintenance checks to prevent breakdowns, ensuring uninterrupted service during peak hours.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Promoted additional items with beverages, increasing store sales.
- Promoted a culture of continuous improvement among staff members through constructive feedback sessions focused on enhancing individual performance.
- Maintained clean and organized workspaces, adhering to health and safety standards.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Helped management keep adequate supply on hand by notifying of shortages.
Education
Master of Science -
Master of Science - Sociology
Texas Woman's University
Denton, TX05-2027
Bachelor of Science - Sociology
Texas Woman's University
Denton, TX05-2025
Skills
- Interdisciplinary approach
- Active learning
- Project-based learning
- Individualized support
- Online classes
- Computer experience
- Academic growth
- Continuing education
- Distance learning tools
- Issue resolution
- Research
- Problem-solving
- Teamwork and collaboration
- Attention to detail
Timeline
Merchandising Specialist
Ulta Salon and Cosmetics
12.2022 - 01.2026
Lead Barista
Starbucks
09.2003 - 10.2023
Master of Science -
Master of Science - Sociology
Texas Woman's University
Bachelor of Science - Sociology
Texas Woman's University