Summary
Overview
Work History
Education
Skills
References Available
Languages
Timeline
Generic

Sherif Eshak

Eldersburg,MD

Summary

Detail-oriented and methodical Supply Chain Coordinator adept at maintaining strong relationships with vendors, customers and internal stakeholders. Team-oriented and hardworking with an analytical and organized nature. Ready to bring [Number]+ years of experience and take on a challenging new role.

Overview

26
26
years of professional experience

Work History

Marketing Representative II

Scientific Games Maryland Lottery
05.2020 - Current
  • Conduct Training at Retailer locations
  • Provide assistance to the Retailer network by resolving accounting related issues on the on-line and instant side of the business
  • Conduct research on new games and promotions
  • Attend public affairs special events and Lottery parties
  • Interact with the regional managers and district sales managers on a weekly basis to foster a relationship
  • Visit Retailers in assigned territories to help increase Lottery sales through utilization of developed marketing techniques and the Salesmaker program
  • Keep accurate files and records of new and existing clients status via clients workbook
  • Assist in the recruiting of new Retailers
  • Work with the MSL Rep to upgrade existing Retailers
  • Attend Retailer rallies and all Retailer related functions
  • Attend weekly sales meetings and monthly meetings with state representatives
  • Complete all administrative work and expenses on a timely fashion
  • Retain responsibility for resolving all new project related issues
  • Management
  • Raise awareness immediately to management regarding potential issues with clients
  • Perform any other duties required by management.

Field Service Technician II

Scientific Games Maryland Lottery
03.2017 - 05.2020
  • Review & understand SOWs and contract to determine the resources needed to complete the assigned tasks at customer location
  • Troubleshooting all customer problems over the phone and traveling to customer location for repairs
  • Responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of new installations and maintenance of existing machines
  • Calibrated the system using electronic systems
  • Preformed extensive field repair functions including installing, converting, removing equipment and peripheral procedures, with little to no supervision
  • Trained customers how to use their equipment properly
  • Preformed vehicle management functions following the set of guidelines and all other required/related tasks
  • Familiar with company systems, process including but not limited to the functions of HOTLINE, IRIS Dispatch and oracle
  • Completed assigned training courses assigned by management staff or technical training Debt
  • Trains new technicians on use of troubleshooting techniques
  • Preformed basic computer skills using MS Word, Excel
  • Performed additional duties and responsibilities as assigned

Front Office Representative

Westin BWI Hotel
07.2011 - 03.2017
  • Greet and welcome guests in a professional and courteous manner
  • Processed expense reports and office invoices in


  • Received, sorted and distributed incoming mail in assigned mail boxes
  • Process payments and ensure the security of financial transactions
  • Directed phone inquiries, answered customer questions, and scheduled appointments
  • Assist in administrative tasks such as filing, record-keeping, and data entry
  • Resolve guest issues and complaints to their satisfaction

Supply Chain Manager

Qualival MV Ball Valves
08.2001 - 01.2011
  • Responsible for all Supply Chain activity for the factory
  • Ensured all ISO 9001 guidelines are followed to maintain certification
  • Developed department staff to adhere to ISO guidelines
  • Maintained warehouse systems that ensure accurate inventory tracking
  • Performed periodical rounding on customers (internal and external) to ensure their satisfaction and to obtain feedback
  • Proactively communicate with vendors to initiate and maintain successful inventory purchases
  • Ensure that funds are securely transferred back to the company after successful transactions
  • Ensure that products meet quality standards and specifications as per the agreement
  • Review vendor offers and assess their suitability in terms of quality, pricing, and terms

Supply Chain Coordinator

Mercedes Benz (MCV)
01.1998 - 07.2001
  • Completed frequent inventory counts and resolved discrepancies
  • Managed complex equipment storage operations while effectively partnering with intermediary departments to complete projects
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods
  • Developed and enforced policies and procedures in compliance with local and federal regulations
  • Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing
  • Organized and maintained correct inventory levels to drive highest turns possible on inventory
  • Communicate effectively with internal staff, providing updates on inventory status, procurement, and lead times
  • Efficiently coordinate and manage supply chain activities to ensure seamless inventory operations

Education

Bachelor’s degree in Hotel Management -

High Institute for Specific Studies
01.1998

Skills

  • Able to creatively problem solve and analyze complex problems and generate solutions
  • Able to coordinate internal and external resources for successful project results
  • Effective communication and interaction with employees, clients, and colleagues
  • Demonstrate time management skills with attention to detail
  • Understand electronic systems functionality and installation processes and techniques
  • Understand technical and procedural documents
  • Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project and Adobe Acrobat
  • Research and Trend Analysis
  • Vendor Relationship Management
  • Sales Forecasting

References Available

True

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Marketing Representative II

Scientific Games Maryland Lottery
05.2020 - Current

Field Service Technician II

Scientific Games Maryland Lottery
03.2017 - 05.2020

Front Office Representative

Westin BWI Hotel
07.2011 - 03.2017

Supply Chain Manager

Qualival MV Ball Valves
08.2001 - 01.2011

Supply Chain Coordinator

Mercedes Benz (MCV)
01.1998 - 07.2001

Bachelor’s degree in Hotel Management -

High Institute for Specific Studies

Similar Profiles

CREATE PROFILE
Sherif Eshak