SHERIH ZAKI
Redondo Beach,CA
Summary
Seeking the position of Retail/inpatient staff Pharmacist/pharmacist in charge, specialty pharmacist, in a challenging and evolving environment where my 24 years’ experience in community pharmacy will be employed in providing comprehensive pharmaceutical care to patients, and supporting the mission, vision, and values of the firm, while achieving career growth and development.
Ability to work in a dynamic & complex environment and take appropriate actions in emergency situations. Ability to communicate with staff & customers in a tactful, diplomatic & effective manner. Proven skills of working in a fast paced, highly demanding healthcare setting. Require minimum or no supervision. Excellent organizational skills. Knowledge of handling MS Suite & working on software such MS Office, PowerPoint, Excel and Access. Highly experienced in Medical & Medicare billing & pharmacy audits. Strong background in specialty pharmacy and complex medication management. Passionate about working with vulnerable patients and seeking to expand my pharmaceutical knowledge base and enhance clinical skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Albertsons Pharmacy
Rolling Hills Estates, CA
03.2025 - Current
- Oversaw daily pharmacy operations, ensuring compliance with regulations and safety standards.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Led staff training programs to enhance team performance and product knowledge.
- Implemented new software systems for prescription management, improving workflow efficiency.
- Successfully managed the merge of Rite Aid pharmacy with Pavilions with an exceptional high retention rate for customers reaching an average of 400-500 scripts per day in addition to immunizing an average of 100 patients per day during flu season.
Staff Pharmacist
CVS/caremark
Los Angeles, CA
08.2024 - 03.2025
- Collaborated with healthcare professionals to optimize patient medication therapies.
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
- Received and accurately processed written prescriptions from customers using medical computer system.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed technical processes required to dispense medications to patients.
- Counseled patients regarding proper intake of medications.
- Educated patients on proper medication use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Mentored pharmacy technicians on best practices and operational procedures.
- Implemented workflow improvements enhancing efficiency in prescription fulfillment.
- Oversaw medication dispensing processes to ensure accuracy and compliance with regulations.
- Mentored pharmacy technicians, enhancing team performance and service quality.
- Implemented workflow improvements, reducing patient wait times and increasing operational efficiency.
Pharmacist in Charge
Ralphs pharmacy
El Segundo, CA
03.2018 - 08.2024
- Enforce pharmacy operations, clinical outcomes quality, and growth.
- Ensure adherence to proper pharmacy practice including but not restricted to monitoring/implementing/evaluating prescription drug orders, educating patients on the proper use or delivery of medication, dispensing prescription drug and device orders, completing drug regimen reviews, providing immunization and patient counseling, as well as medication therapy management.
- Fulfill the requirements of the Pharmacist-In-Charge (PIC), upholding the pharmacy board, the state, and federal laws, and ensuring that all pharmacy personnel comply with all Federal and State pharmacy and drug laws, requirements, rules, and regulations.
- Resolve all customer complaints, help respond to their requests in a timely manner, and answer questions in order to ensure a positive patient experience.
- Develop very strong relationships with the customers by anticipating their needs and proactively offering services.
- Reviews, interpret, and accurately dispense prescribed medications.
- Accountable for making sure that all elements of the Company Dispensing policy are used in conjunction with State and Federal controlled substance laws when filling prescriptions and are followed by all pharmacy personnel.
- Accountable for safe medication storage and other key activities of the pharmacy inventory.
- Follow up with the offices of medical providers in order to clarify the prescribed medications, refills, dosages, interactions and allergies so as to suggest alternative medications and answer medical provider questions.
- Provide clinical, wellness, retail, and other preventive healthcare services like immunizations.
- Supervise staff pharmacists in their execution of core pharmacist duties, like inventory management, patient care, provision of healthcare services and collaboration with medical providers’ offices.
- Ensure total compliance with all policies of the company, applicable employment laws, and consistent fairness in the treatment of every team member.
- In charge of the training and personal development of team members.
- Develop and maintain very strong relationships with the local medical community which includes nurses, physicians, and other health care providers.
Pharmacist in Charge
rite aid
05.2017 - 02.2018
- Supervised daily pharmacy operations ensuring compliance with regulations and best practices.
- Managed inventory control, optimizing stock levels to meet patient needs effectively.
- Led staff training programs to enhance knowledge of medications and customer service skills.
- Implemented workflow improvements, increasing efficiency in prescription processing and dispensing.
- Collaborated with healthcare providers to resolve medication-related issues for patients.
- Monitored pharmacy performance metrics, identifying areas for operational enhancements.
- Developed strong community relationships, promoting health initiatives and services offered by the pharmacy.
- Ensured accurate medication therapy management through thorough patient consultations and assessments.
- Monitored controlled substances inventory and records, ensuring compliance with state regulations and preventing diversion or misuse.
- Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
- Coordinated immunization clinics at the pharmacy site, promoting public health initiatives within the community.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Pharmacist in charge
Shiloh Pharmacy
05.2015 - 01.2017
- Provides comprehensive medication review (CMR), patient compliance consultation.
- Properly fill & dispense an average of 500 scripts per day.
- Effectively resolve insurance rejections & other billing issues.
- Maintain accurate inventory of controlled drugs.
- Respond to pharmacy audits with great accuracy resulting in no denials.
- Receive telephone & fax prescriptions from physician’s offices & screen for drug interactions & communicate it with health care providers.
Staff pharmacist
precise compounding pharmacy
05.2015 - 01.2017
- Compounded prescriptions, verify calculations & consult patients.
- Provided patients consultation.
Staff pharmacist
golden cove pharmacy
04.2012 - 01.2017
- Managed order entry, third party adjudication, prescription verification.
- Provided patient counseling on prescription & non prescription drugs.
- Review a wide variety of compounded prescriptions for accuracy & consult patients.
- Effectively communicate with owner about pharmacy goals & metrics.
- Communicates effectively with staff by providing consistent feedback to ensure smooth workflow & teamwork.
Graveyard pharmacist
cvs caremark
11.2011 - 03.2015
- Working extended shifts, 10-12 hours/day.
- Properly filled & dispensed an average of 250-300 scripts per shift.
- Effective multitasking handling drop off, PICK up & point of sale stations.
- Managed data entry, resolving third party rejections, verifying prescriptions.
- Managed operating & replenishing the pharmacy automated dispensing unit.
Pharmacist in charge
cvs caremark
06.2007 - 11.2011
- Oversee day-to-day pharmacy operations, including budgeting, achieving business objectives & minimize wait time.
- Successfully managed 2 high volume 24 hours pharmacies, ranging script volume 2500-4500 scripts per week.
- Responsible for hiring & training pharmacy team members.
- Supervised pharmacy team of pharmacists & technicians through on-boarding, open communications, training & development opportunities.
- Provided superior customer service & managed any customer service conflicts.
- Participated in patient care initiative programs to consult with physicians on adding statins & ace inhibitors to diabetic patients to protect against cardiovascular & kidney disease.
- Oversee third party, HIPAA, and controlled drug substances & hazardous waste.
Education
Bachelor of Science - pharmaceutical sciences, FPGEE graduate
Pharmaceutical Sciences
09.2001
Skills
- Ability to work in a dynamic & complex environment
- Ability to communicate with staff & customers
- Proven skills in a fast paced healthcare setting
- Require minimum or no supervision
- Excellent organizational skills
- Knowledge of MS Suite
- Experience with MS Office
- Experience with PowerPoint
- Experience with Excel
- Experience with Access
- Highly experienced in Medical billing
- Highly experienced in Medicare billing
- Experience in pharmacy audits
- Strong background in specialty pharmacy
- Experience in complex medication management
- Passionate about working with vulnerable patients
- Seeking to expand pharmaceutical knowledge
- Enhance clinical skills
Accomplishments
- Increased pharmacy sales and vaccine achievements, exceeded target by raising patient’s awareness about the importance of vaccination.
- Administered an extensive amount of COVID-19 vaccinations during the height of the pandemic, leading Ralphs to select me to promote vaccinations on a poster with the famous member of the Dodgers Mookie Betts, featured at the front of every Ralphs location.
Certification
BLS certified
Personal Information
Title: Pharmacist in charge
Timeline
Pharmacy Manager
Albertsons Pharmacy
03.2025 - Current
Staff Pharmacist
CVS/caremark
08.2024 - 03.2025
Pharmacist in Charge
Ralphs pharmacy
03.2018 - 08.2024
Pharmacist in Charge
rite aid
05.2017 - 02.2018
Pharmacist in charge
Shiloh Pharmacy
05.2015 - 01.2017
Staff pharmacist
precise compounding pharmacy
05.2015 - 01.2017
Staff pharmacist
golden cove pharmacy
04.2012 - 01.2017
Graveyard pharmacist
cvs caremark
11.2011 - 03.2015
Pharmacist in charge
cvs caremark
06.2007 - 11.2011
Bachelor of Science - pharmaceutical sciences, FPGEE graduate
Pharmaceutical Sciences