Sherika Attaway
Cleveland,OH
Summary
Reliable Direct Care Worker offering exceptional care in the hospital. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.
Overview
11
11
years of professional experience
Work History
Qualified Mental Health Specialist
First Alliance Health Care
Woodmere, OH
02.2021 - Current
- Adhere to HIPAA confidentiality requirements by safeguarding files.
- Develope and optimize treatment plans to help clients continue to progress.
- Document observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Assist clients with identifying feelings and behaviors by asking open-ended questions.
- Collaborate closely with treatment team to appropriately coordinate client care services.
- Educate patients, families and caregivers on diagnosis, treatment and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
- Utilize crisis intervention, behavior modification and mindfulness techniques to decrease client mental health symptoms.
- Refer clients to other programs and community agencies to enhance treatment processes.
Home Health Care Provider
Home Instead Senior Care Home Office
Cleveland , OH
09.2019 - 02.2021
- Maintained clean and well-organized environment to promote client happiness and safety.
- Dressed, groomed, and fed patients with limited physical abilities to support basic needs.
- Provided emotional, mental, mobility support.
- Organized and administered medications to help alleviate symptoms and optimize quality of life.
- Developed a strong and trusting rapport with patients to facilitate smooth, quality care.
Scheduling Specialist
Revenue Group
Cleveland , Ohio
08.2018 - 09.2019
- Provided knowledgeable details regarding business offerings and procedures.
- Answered telephones and directed calls to appropriate staff members.
- Provided exceptional customer service through effective communication and follow-ups.
- Scheduled and confirmed appointments.
- Managed more than 200 incoming calls per day.
Peer Advocate
Juvenile Courts
Nashville, Tennessee
09.2012 - 08.2018
- Reviewed all court documentation to determine the progress of each youth while in custody.
- Maintained confidential youth documentation to prevent data compromise and comply with HIPAA regulations.
- Advocated for children in juvenile detention and foster care to the Foster Care Review Board and Magistrate.
- Built and maintained strong relationships with youth by successfully resolving issues and responding promptly to any concerns.
- Assisted social workers with building, coordinate and lead programs to support individuals with mental and emotional concerns.
- Identified service gaps and resources for individuals, including housing, work placement and other support.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Legal Intake Specialist
SherikaStericycle
Nashville, TN
03.2017 - 06.2018
- Worked with my team to assure the highest level of client services was being handled during the high volume of daily calls with clients, prospective clients, and attorneys.
- Answered telephone calls promptly and in an appropriate manner
- Processed background information on all new cases for attorneys to review
- Trained and monitored new and older specialists on the job.
- Received 100 percent quality score weekly.
Volunteer Activities Coordinator
AdamsPlace
Murfreesboro, TN
01.2017 - 02.2018
- Created Activities for the Dementia and Alzheimer Unit.
- Provided support and companionship to patients in need of assistance.
- Provided each patient with a pamphlet filled with meaningful activities during their stay.
- Maintained activities records and compliant
- Assisted CNA's with lifts and baths
Education
Bachelor of Science - Nursing
Cleveland State University
Cleveland, OH05-2024
Bachelor of Science - Community And Public Health
Middle Tennessee State University
Murfreesboro, TN12.2017
Skills
- Compassionate client care
- Behavior redirection
- Medical terminology
- Leadership skills
- Time management
- Organization
- Patient Education
- Direct Patient Care
- Medication Administration
- Treatment Planning
- Patient Assessment
- Electronic Health Records Management
- Vitals Monitoring
- Basic Nursing Care
Timeline
Qualified Mental Health Specialist
First Alliance Health Care
02.2021 - Current
Home Health Care Provider
Home Instead Senior Care Home Office
09.2019 - 02.2021
Scheduling Specialist
Revenue Group
08.2018 - 09.2019
Legal Intake Specialist
SherikaStericycle
03.2017 - 06.2018
Volunteer Activities Coordinator
AdamsPlace
01.2017 - 02.2018
Peer Advocate
Juvenile Courts
09.2012 - 08.2018
Bachelor of Science - Nursing
Cleveland State University
Bachelor of Science - Community And Public Health
Middle Tennessee State University
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