Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Sherika Williams-Brown

North Las Vegas,NV

Summary

Well versed and effective at analyzing records and making correct and sound credit decisions. Talented Professional with 23 years of experience in both Consumer and Mortgage lending. Strong analysis and evaluation skills, effective decision-making skills, excellent customer service skills, teamwork and dependability skills. I demonstrate effective communication skills with the willingness to always assist, learn and grow. I am a very caring, devoted and hardworking individual with customer service, multitasking and time management abilities. I'm extremely devoted to giving every customer a positive and memorable experience.

Note: Currently studying to be a Registered Nurse

Overview

34
34
years of professional experience

Work History

Sr Underwriter

Wells Fargo & Company
Las Vegas, NV
09.2000 - 01.2024
  • Conducted detailed analysis of borrower creditworthiness by evaluating financial statements, tax returns and other related documents.
  • Analyzed risk and adhered to underwriting standards to drive risk selection and profitability.
  • Documented all decisions made during the underwriting process in accordance with regulatory requirements.
  • Gathered and analyzed information to determine risk acceptability.
  • Inspected financial statements, credit information and title data to complete underwriting process.
  • Utilized understanding of underwriting guidelines to keep work in line with government regulations and company requirements.
  • Performed quality control reviews on all approved and declined loans prior to closing.
  • Analyzed debt-to-income ratios to ensure borrowers met the requirements of underwriting guidelines.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Reviewed appraisals for accuracy before approving a loan package for submission.
  • Reviewed, evaluated and approved and declined high-risk mortgage loan applications for compliance with company policies and procedures.

Collections Representative/Credit Analyst

Household Credit Services
Las Vegas, NV
06.1997 - 08.2000
  • Advised delinquent customers on strategies for debt repayment.
  • Consistently met or exceeded monthly goals.
  • Performed other duties as assigned by supervisor or manager.
  • Negotiated credit extensions to assist customers in paying overdue accounts.
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Followed up on promises made by customers regarding payments or settlements.
  • Reviewed credit reports prior to approving new applications for credit services.
  • Entered customers' financial status information into system.
  • Analyzed customer financial statements to determine payment plans.
  • Processed payments over phone and set up recurring drafts.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Receptionist

A.D. Guy Boys & Girls Club
Las Vegas, NV
05.1990 - 06.1997
  • Updated and recorded customer or client information to maintain accounts.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Updated daily log book with information about visitors entering the premises.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Created badges for temporary personnel who entered the building on a daily basis.
  • Answered and directed incoming calls using multi-line telephone system.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Las Vegas High School
Las Vegas, NV
06.1993

Some College (No Degree) - Nursing

College of Southern Nevada
Las Vegas, NV

Skills

  • Data Collection
  • Risk Evaluations
  • Analyzing Data
  • Managing Risk
  • Quality Assurance
  • Guidelines Knowledge
  • Customer Service
  • Problem-Solving
  • Decision-Making
  • Data Entry
  • Reliable

Accomplishments

  • Won the leadership award at Wells Fargo & Company

References

References available upon request.

Timeline

Sr Underwriter

Wells Fargo & Company
09.2000 - 01.2024

Collections Representative/Credit Analyst

Household Credit Services
06.1997 - 08.2000

Receptionist

A.D. Guy Boys & Girls Club
05.1990 - 06.1997

High School Diploma -

Las Vegas High School

Some College (No Degree) - Nursing

College of Southern Nevada

Similar Profiles

CREATE PROFILE
Sherika Williams-Brown