Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Languages
Timeline
Software
Generic

Sherine Khalil

Chandler,AZ

Summary

Dynamic production area manager with solid experience in supply chain, operations, and production management. Proven ability to lead and develop high performing teams that consistently exceed targeted goals and comply with regulatory requirements. Analyzes processes and leverages industry knowledge, along with problem solving and communication skills that streamline operations. Excels independently, and as part of a team, in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Production Area Manager

PillPack By Amazon Pharmacy, Amazon.com, Inc. Subs
12.2019 - Current

Oversee and manage a team of 10-25 pharmacy technicians.

  • Create and oversee production schedules and adjust as needed to meet deadlines.
  • Assist with training new employees and promoting the department to assist the team in all aspects of production and outbound operations.
  • Maintain positive attitude and lead team toward daily, weekly and monthly department goals.
  • Assist the department management team in administering new policies as well as maintaining existing policies.
  • Identify issues in efficiency and suggest improvements.
  • Identify areas of improvement and drive continuous improvement projects for their area.
  • Analyze production data and prepare reports for senior management.
  • Collaborate with HR and department leadership team to coach and counsel staff members accordingly for performance, quality, and attendance concerns when appropriate including proper documentation.
  • Develop Pharmacy Technicians and ensure high level of accountability across the team.
  • Partner with Pharmacy team to maintain safe and clean pharmacy by complying with procedures, rules, and regulations.
  • Ensures successful shift performance, through tracking, reporting, and feedback on associate performance.

Inbound Area Manager

04.2022 - 10.2022

Oversaw and managed the Inbound Team, in various areas, employee engagement, development, and performance management.

  • Managed inventory and demand, in addition to prioritizing tasks for fulfillment technicians, which ensured inventory transactions were completed within required timeframes.
  • Participated in planning and implementing receiving purchase orders.
  • Ensured allocations, cycle count activities, and other inventory control activities was completed in a timely and accurate manner.
  • Analyzed cycle count discrepancies and identified the root cause(s)
  • Ensured all material movement is properly transacted in the system.
  • Performed monthly reviews of expired items.
  • Verified incoming vendor receipts against the vendor purchase orders and system purchase order.
  • Ensured vendor receipts are stocked in proper location.

Process Lead

08.2021 - 04.2022

Supported Area Manager with planning work priorities, obtaining necessary supplies, in addition to leading Pharmacy Technicians in complete tasks.

  • Worked with the Area Managers to maintain shift productivity, quality, and safety, in addition to providing support to pharmacy technicians.
  • Collaborated with Area Managers to identify ways to improve department effectiveness; implement viable ideas.
  • Acted as an associate resource, train associates, and verify compliance of PillPack Operating Procedures (POP).
  • Acted as a Subject Matter Expert for the FC processes and as a single point of contact for Pharmacy Technicians in process path.
  • Ensured that the necessary equipment is available and in working order to complete assignments.
  • Facilitated training as needed and escalate cross-training needs.
  • Conducted daily audit to ensure area readiness, compliance, and standard work is followed.
  • Ensured compliance with policies and escalate any breaches.

Fix Coordinator

10.2020 - 08.2021

Hired, trained, evaluated, and managed the ongoing development of Packet Sets repair process, proactively identifying and addressing significant gaps in the process enabling a streamlined and effective of the production output.

  • Worked with the AM/Ops Manager to understand the repairs goal and shift staffing for that shift.
  • Identified and fixed barriers that prevent technicians from being successful.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks

Learning Ambassador

12.2020 - 09.2021

Trained newly hired technicians and cross-trained technicians detailing all initial tasks and answering any queries.

  • Motivate technicians every day through unique learning experiences based on their needs and personality

Certified Pharmacy Technician

12.2019 - 10.2020

Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy.

  • Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.
  • Work daily with leadership to ensure the right medications are put in the right packet.

Pharmacy Technician

CVS Health
07.2018 - 03.2019

Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy.

  • Maintain safe and clean pharmacy by complying with procedures, rules, and regulations.
  • Work daily with leadership to ensure the right medications are put in the right packet.

Admin Assistant

Peace & Grace Insurance Services
07.2017 - 10.2017

Provided general administrative and clerical support including mailing, scanning, faxing and copying for management office. Maintain electronic and hard copy filing system.

  • Scheduled and coordinated meetings, appointments and travel arrangements.
  • Maintained office supplies inventory for the department.

Education

Master of Archeology -

Cairo University
Cairo, Egypt
2008

Bachelor of Arts - English Literature

Helwan University
Cairo, Egypt
2002

Skills

  • Strong Leadership Abilities
  • Communication Skills
  • Production Management
  • Good Manufacturing Practice (GMP
  • Metrics Management
  • Driving Continuous Improvement
  • Six Sigma Methodologies
  • Performance Evaluations
  • Employee Development

Accomplishments

  • Marketing Management in a Global Economy Course - The American University in Cairo Egypt
  • Marketing module from the Cambridge International Diploma in business
  • Cairo, Egypt
  • Business communication module from the Cambridge International Diploma in business
  • Cairo, Egypt

Additional Information

  • Certified Pharmacy Technician (CPhT), Pharmacy Technician Certification Board (PTCB)
  • Arizona State Board of Pharmacy, Certified Pharmacy Technician License

Certification

Lean Six Sigma Green Belt (In Progress)

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Elementary

Timeline

Inbound Area Manager

04.2022 - 10.2022

Process Lead

08.2021 - 04.2022

Learning Ambassador

12.2020 - 09.2021

Fix Coordinator

10.2020 - 08.2021

Production Area Manager

PillPack By Amazon Pharmacy, Amazon.com, Inc. Subs
12.2019 - Current

Certified Pharmacy Technician

12.2019 - 10.2020

Pharmacy Technician

CVS Health
07.2018 - 03.2019

Admin Assistant

Peace & Grace Insurance Services
07.2017 - 10.2017

Master of Archeology -

Cairo University

Bachelor of Arts - English Literature

Helwan University

Software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and VLOOKUP)