Sherise Jenkins
Lanham,MD
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Senior Project Lead
MacLaren Group Ltd.
05.2015 - Current
- Successfully managing $1.2 million in training and consulting contracts for multiple clients
- Facilitate and design project-specific training sessions, develop action plans, and manage customer service measurement projects
- Lead training efforts for company-wide system upgrades, including instructor-led training courses
- Collaborate with internal and external teams to ensure comprehension of project expectations and deliverables
- Maintain tactical control of project budgets and timelines to meet schedule targets
- Develop and implement project plans and budgets to ensure successful execution.
- Streamline project management processes by implementing agile methodologies, resulting in increased efficiency and reduced time to market.
- Lead cross-functional teams for successful delivery of high-quality products on time and within budget.
ISD & Senior Training Consultant
Assertive Business Solutions
09.2011 - Current
- Design and deliver education/training programs, conduct comprehensive analysis of client needs, and develop strategic project plans.
- Collaborate with cross-functional teams and external stakeholders to develop tailored training solutions.
- Utilize various instructional design methodologies to create effective learning experiences.
- Enhance knowledge retention by integrating interactive elements and real-world examples into training sessions.
- Implement e-learning platforms for remote training opportunities, increasing employee accessibility to resources.
- Design and facilitate user training for government and private industry proprietary software.
- Achieved 95% increase in organization productivity rates.
- Trained and mentored over 5000 personnel in various roles across numerous organizations.
- Develop customized training solutions for diverse client needs, resulting in increased client satisfaction.
- Improve employee performance by designing and delivering engaging training programs.
Business Consultant/Trainer
J.R. Carter & Associates
11.2008 - 03.2011
- Procured contract training services, managed compliance with training regulations, and scheduled training sessions.
- Delivered and designed training on proprietary systems and conducted training needs assessments for various industries.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Led restructuring of organization internal processes, resulting in improved performance
- Implemented process improvements to shape organizational culture and optimize procedures for higher efficiency.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
Education
Hotel & Restaurant Management -
Anne Arundel Community College
Arnold, MD01.2007
Human Resources Management -
University of Maryland University College
College Park, MD01.1999
Certification
- C Suite Training
- Vital Smarts - Crucial Accountability, Crucial Conversations
- DISC Assessment
Skills
- Adobe Creative Suite
- Captivate
- Adobe Acrobat DC Pro
- Microsoft Azure DevOps
- E-(Virtual) Learning design and facilitation
- Instructional Design & Training Program Development
- Instructional Strategies
- Management Consultation
- SCORM Compliance
- Leadership Development
- Effective project management
- Work Planning and Prioritization
- Agile & Waterfall Methodologies
- Project Scheduling
- Process Improvement
- Team Management & Motivation
Timeline
Senior Project Lead
MacLaren Group Ltd.
05.2015 - Current
ISD & Senior Training Consultant
Assertive Business Solutions
09.2011 - Current
Business Consultant/Trainer
J.R. Carter & Associates
11.2008 - 03.2011
Hotel & Restaurant Management -
Anne Arundel Community College
Human Resources Management -
University of Maryland University College
Summary
Innovative Instructional Designer with demonstrated success in utilizing innovative training techniques to increase workforce efficiency. Skilled in training program creation and implementation illustrated over 16 years of industry success.
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