Isatu Howard
Lanham,MD
Summary
Dedicated Direct Support Professional with 6 years of experience providing exceptional client care. Skilled in behavioral support, medication management, and community integration. Proven track record of enhancing client life quality through empathetic and proactive support.
Overview
1
1
Certification
2026
2026
years of professional experience
Work History
Support Specialist
Serenity Care Solutions
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- Conducted 10+ monthly skill-building workshops
- Improved client satisfaction scores by 20%
- Coordinated transport for 30+ appointments weekly
Direct Support Professional
Bay Community Support Services
06.2024 - Current
- Assisted 20+ clients with daily living activities
- Reduced incident reports by 15% through proactive care
- Facilitated community integration for autistic individuals
- Developed personalized care plans based on individual client needs and preferences.
- Assisted clients with daily living activities to enhance independence and well-being.
- Monitored client health, reporting significant changes to healthcare professionals promptly.
- Implemented safety protocols to maintain a secure environment for clients and staff.
- Advocated for client rights and preferences in service delivery and planning discussions.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Care Assistant
BrightPath Caregiving
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- Provided personalized care to 15 clients
- Managed medication schedules for 10+ clients
- Developed weekly meal plans to meet dietary needs
Education
Master of Social Work - Social Work
Arizona State University
Tempe, ArizonaBachelor of Science - Psychology
University of Arizona
Tucson, ArizonaSkills
- Client Care
- Behavioral Support
- Medication Management
- Communication Skills
- Conflict Resolution
- Community Integration
- Time Management
- Empathy
Certification
- Certified Direct Support Professional (CDSP) - National Alliance for Direct Support Professionals
- First Aid and CPR - American Red Cross
Languages
Spanish
Beginner (A1)
American Sign Language
Intermediate (B1)
French
Beginner (A1)
Timeline
Direct Support Professional
Bay Community Support Services
06.2024 - Current
Master of Social Work - Social Work
Arizona State University
Bachelor of Science - Psychology
University of Arizona
Support Specialist
Serenity Care Solutions
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Care Assistant
BrightPath Caregiving
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