Sherita Jackson
Minneapolis,MN
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Experience Team Member
The Scion Group LLC
Minneapolis, MN
07.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
Leasing Consultant
Mgmt Management
Brooklyn Park, MN
12.2021 - 05.2022
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Assistant Teacher
3Rs
Brooklyn Park, MN
02.2019 - 02.2021
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Delivered group teaching in classroom setting and implemented individual student support.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Collaborated with instructor to assist lesson and curriculum planning efforts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Aide
Camden Kids
Minneapolis, MN
10.2017 - 02.2019
- Open and closed center
- Changed diapers
- Feed babies
- Clean and sanitized toys
- Laundry
CSR, Sales
Bremer Bank
Minneapolis, MN
01.2016 - 10.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided information regarding charge accounts and loyalty programs.
- Solved customer challenges by offering relevant products and services.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Sales Associate
Goodwill Easter Seals
St Paul , MN
09.2014 - 09.2016
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed product returns and assisted customers with other selections.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Receptionist
Americas Best Contacts And Eyeclasses
Roseville, MN
01.2015 - 08.2015
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Education
Robbinsdale Cooper Senior High School
New Hope, MN06.2009
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Dependability and reliability
- Multitasking
- Time management
- Organizational skills
- Process improvement
- Written communication
Timeline
Experience Team Member
The Scion Group LLC
07.2022 - Current
Leasing Consultant
Mgmt Management
12.2021 - 05.2022
Assistant Teacher
3Rs
02.2019 - 02.2021
Aide
Camden Kids
10.2017 - 02.2019
CSR, Sales
Bremer Bank
01.2016 - 10.2017
Receptionist
Americas Best Contacts And Eyeclasses
01.2015 - 08.2015
Sales Associate
Goodwill Easter Seals
09.2014 - 09.2016
Robbinsdale Cooper Senior High School