Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sherkhan Bakhytbek

Sherkhan Bakhytbek

Chicago,IL

Summary

Service professional with proven success at Broadway CAFE, specializing in customer service and problem-solving. Skilled in crafting complex beverages and training staff, excelling in high-pressure environments. Reliability and strong communication skills contribute to exceptional customer experiences and effective team collaboration.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Service Crew Member

SUBWAY®Restaurants
Detroit Lakes, MN
02.2024 - 08.2025
  • Adhered to safety guidelines for food and beverage handling to ensure compliance.
  • Delivered exceptional customer service through friendly greetings and attentive assistance.
  • Operated kitchen equipment for precise weighing, measuring, and mixing of ingredients per recipes.
  • Maintained cleanliness and organization in customer and food preparation areas.
  • Processed customer payments accurately using cash, checks, credit, and debit cards.
  • Totaled bills, accepted payments, and provided correct change promptly.
  • Replenished supplies in kitchen and dining areas to optimize customer satisfaction.

Lead Barista

Broadway CAFE
Chicago, IL
08.2024 - 06.2025
  • Prepared beverages according to recipes and presented them attractively.
  • Ordered supplies and equipment as needed for optimal operation.
  • Crafted complex, hand-crafted beverages tailored to customer preferences.
  • Repaired minor equipment issues and troubleshot coffee machines to ensure functionality.
  • Collaborated with team members to maintain efficient workflows during peak hours.
  • Managed daily morning rush with effective customer service delivery.
  • Trained new baristas in coffee-making techniques and operational procedures.
  • Greeted customers, took orders, and recommended beverages based on taste preferences.

Education

High School Diploma -

56 SCHOOL
Detroit Lakes
05-2022

Skills

  • Stress tolerance
  • Problem solving
  • Relationship building
  • Reliability and punctuality
  • Task efficiency
  • Customer service
  • Communication skills
  • Organizational skills
  • Dependability
  • Multitasking

Certification

  • Certified Food Service Manager
  • Driver's License

Timeline

Lead Barista

Broadway CAFE
08.2024 - 06.2025

Service Crew Member

SUBWAY®Restaurants
02.2024 - 08.2025

High School Diploma -

56 SCHOOL

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