Sherl Lysyansky
Frisco
Summary
Results-driven Food Demo Manager with expertise in team leadership, operational efficiency, and customer service. Proven ability to streamline processes and mentor staff, contributing to enhanced performance and reduced waste.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Demo Manager
HEB
Frisco, TX
05.2024 - Current
- Led team training sessions to improve operational efficiency and customer service standards.
- Implemented scheduling systems to optimize staff allocation during peak hours.
- Developed strategies for reducing waste and increasing resource utilization in daily operations.
- Streamlined inventory management processes to enhance stock accuracy and availability.
- Fostered a positive team environment through mentoring and supporting employee development initiatives.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained new team members on workflow processes and food safety protocols.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Bakery Department Manager
Sprouts Market
Frisco, TX
07.2023 - 05.2024
- Oversaw daily operations of bakery department, ensuring product quality and freshness.
- Trained and mentored staff on baking techniques and customer service standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed new recipes in alignment with seasonal trends and customer preferences.
Restaurant Manager
Ifratelli
Frisco, TX
01.2020 - 07.2023
- Oversaw daily restaurant operations, ensuring high-quality customer service and efficient workflow.
- Developed and implemented training programs for staff, enhancing team performance and service standards.
- Managed inventory levels, coordinating with suppliers to maintain optimal stock and reduce waste.
- Conducted regular performance evaluations, providing constructive feedback to improve employee skills and motivation.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
Shift Supervisor
Starbucks
Lewisville, TX
01.2016 - 01.2020
- Supervised daily operations, ensuring adherence to quality and service standards.
- Trained and mentored new team members on company policies and procedures.
- Monitored inventory levels, coordinating timely restocking to minimize disruptions.
- Implemented process improvements that enhanced workflow efficiency and customer experience.
- Resolved customer complaints promptly, fostering a positive store environment.
- Led staff meetings to communicate goals and reinforce brand values effectively.
Education
Bachelor of Science - Food & Nutrition Entrepreneurship
Arizona State University
Tempe, AZ12-2022
Associate of Science -
Collin County Community College
05-2021
Associate of Science - Baking & Patisserie
Le Cordon Bleu
Dallas03-2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Project planning
- Performance management
- Shift scheduling
- Staff development
- Sales techniques
- Schedule preparation
Certification
- Food Handler
- ServeSafe
- TABC Certified
- Food Handler Certification Manager
- First Aid Certification
Languages
Russian
Native or Bilingual
Timeline
Food Demo Manager
HEB
05.2024 - Current
Bakery Department Manager
Sprouts Market
07.2023 - 05.2024
Restaurant Manager
Ifratelli
01.2020 - 07.2023
Shift Supervisor
Starbucks
01.2016 - 01.2020
Bachelor of Science - Food & Nutrition Entrepreneurship
Arizona State University
Associate of Science -
Collin County Community College
Associate of Science - Baking & Patisserie
Le Cordon Bleu