Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sherlin Hernandez

Brentwood

Summary

I am a recent high school graduate, and am currently in college, with experience volunteering in community programs and completing the Hampton Bays Police Civilian Academy. I also have a strong background in customer service. I'm fluent in English and Spanish, and I'm passionate about helping others, making a positive impact through teamwork, communication, and public safety. I'm also interested in pursuing a career in public service or law enforcement.

Overview

3
3
years of professional experience

Work History

Sales Associate

LensCrafters
10.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to help them find what fits best with their every day needs.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Retail Sales Associate

American Eagle Outfiters
10.2022 - 06.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Engaged and discovered customers needs and helped them find whats best for them/family.

Education

High School Diploma -

Brentwood High School
Brentwood
06-2024

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality
  • Relationship building
  • Flexible schedule
  • Conflict resolution

Accomplishments

Completed Hampton Bays Police Civilian Academy- Hampton Bays, NY

Participant/Graduate

January 2025 - May 2025


High School Graduate- 2024

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

LensCrafters
10.2024 - Current

Retail Sales Associate

American Eagle Outfiters
10.2022 - 06.2024

High School Diploma -

Brentwood High School

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