Sherlyn Arambula
Franklin Park
Summary
Veterinary professional prepared for high-energy environments with focus on animal welfare and clinical support. Efficient in assisting with medical procedures and maintaining patient documentation. Known for collaborative teamwork and adaptability in dynamic settings, excelling in animal handling and client communication.
Overview
7
7
years of professional experience
Work History
Research Assistant
Rocky Mountain Medical Search
Chicago, IL
09.2024 - Current
- Delivered regular progress updates on ongoing analyses to ensure timely completion of assigned tasks within specified deadlines.
- Adapted quickly to new software tools as needed, ensuring seamless integration into existing analytical workflows.
- Improved data collection methods by designing surveys, polls and other instruments.
- Enhanced data accuracy by meticulously cleaning and organizing research datasets.
- Coordinated cross-functional efforts between the research team and other departments involved in the project's success such as IT support or business development teams.
Veterinary Assistant
VCA Hospitals
Franklin Park, IL
08.2022 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Led client communication efforts to address concerns, improving relationships and fostering a supportive environment for pet care.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Patient Care Attendant
Lombard Veterinary Hospital
08.2021 - 08.2022
- Observe animals for signs of illness, injury, or unusual behavior; notifying veterinarians or managers as warranted
- Supply animals with food, water, and personal care
- Treat animal illnesses or injuries, following experience or instructions of veterinarians.
Sales Expert
PETCO
07.2020 - 08.2021
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Engaged with customers to effectively build rapport and lasting relationships
- Increased sales by offering advice on purchases and promoting additional products
- Organized racks and shelves to maintain store visual appeal
- Engage customers and promote specific merchandise
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Feed and give water to any animals being sold as pets
- Maintain animals habitats clean to ensure comfort and wellbeing.
Swim Instructor
Franklin Park Community Center
10.2019 - 03.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons
- Taught students pool and water safety guidelines
- Tracked students' progress and gave constructive feedback for skills requiring improvement
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
Pool Attendant
Franklin Park Community Center
05.2019 - 09.2019
- Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs
- Resolved guest issues by identifying the source of complaint and formulating corrective action with a supervisor
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks
- Delivered information to visitors, including details of interest about the facility, rules, policies, and promotional events.
Education
Associate of Science - Veterinary Technician
Penn Foster Career School
Scranton, PA2027
High School Diploma -
East Leyden High School
05-2020
Skills
- Bilingual in Spanish
- Microsoft office
- Problem-solving
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Research Assistant
Rocky Mountain Medical Search
09.2024 - Current
Veterinary Assistant
VCA Hospitals
08.2022 - Current
Patient Care Attendant
Lombard Veterinary Hospital
08.2021 - 08.2022
Sales Expert
PETCO
07.2020 - 08.2021
Swim Instructor
Franklin Park Community Center
10.2019 - 03.2020
Pool Attendant
Franklin Park Community Center
05.2019 - 09.2019
High School Diploma -
East Leyden High School
Associate of Science - Veterinary Technician
Penn Foster Career School