Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sherlyn Cruz

Sherlyn Cruz

Austin,TX

Summary

Instructor with excellent interpersonal skills and the ability to foster a positive learning environment conducive to success. Developed meaningful test instruments to complement and validate the course curriculum. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Chef Instructor

Cook Learn Grow
02.2024 - Current
  • Motivated students to achieve new levels of skill in diverse kitchen tasks.
  • Enhanced the culinary skills of students by demonstrating various cooking techniques and explaining the science behind them.
  • Promoted a culture of safety by enforcing proper sanitation practices and adherence to health department regulations during all lessons.
  • Collaborated with other instructors to share best practices and develop new curriculum offerings that met changing industry demands.

Sales Associate

Hallyu Cosmetics
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintaining knowledge of in-store products.

Grocery Team Member

Target
11.2023 - 02.2024
  • Collaborated with team members to complete daily tasks, ensuring the smooth operation of the grocery store.
  • Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • I retrieved items for customers and verified prices.

Server

TopGolf
03.2022 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • I worked with the POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Busser

TopGolf
03.2021 - 03.2022
  • Reset and clean tables quickly to prepare for new customers.
  • I collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported more than 50 lbs worth of dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning.
  • I worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Guest Services Associate

Topgolf
08.2019 - 03.2021
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Gave information about area attractions and provided directions.
  • Assisted guests with special requests to ensure a memorable stay and exceptional service.
  • Provided timely assistance to guests, demonstrating superior customer service skills and attention to detail.

Education

No Degree - Foreign Languages- Chinese

Austin Community College
Austin, TX
08.2024

High School Diploma -

John B. Connally High School
Austin, TX
06.2021

Skills

  • Batch meal preparation
  • Public Speaking
  • Multicultural Sensitivity
  • Lesson Planning
  • Cash Handling
  • Store maintenance
  • Listening Skills
  • Problem-solving skills
  • Time Management
  • Customer Service
  • Food safety knowledge
  • Teamwork and Collaboration

Certification

  • CPR Certificate, American Health Care Academy, February 2024
  • Drivers License, November 2022
  • Food Handlers and TABC, Certified on the fly, March 2023-2025
  • Child Abuse & Prevention Training Program, Train Right, Inc. - February 2024
  • Certified Teaching by fingerprint

Languages

Chinese (Mandarin)
Limited Working
French
Limited Working
Korean
Limited Working
Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Chef Instructor

Cook Learn Grow
02.2024 - Current

Grocery Team Member

Target
11.2023 - 02.2024

Sales Associate

Hallyu Cosmetics
09.2023 - Current

Server

TopGolf
03.2022 - 08.2023

Busser

TopGolf
03.2021 - 03.2022

Guest Services Associate

Topgolf
08.2019 - 03.2021

No Degree - Foreign Languages- Chinese

Austin Community College

High School Diploma -

John B. Connally High School

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Sherlyn Cruz